Eligibility Consultant

Yesterday

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Logo of CVS Health

CVS Health

Retail • Pharmacy Benefits Management • Health Insurance • Health Care • Pharmacy

Description

•The Associate Eligibility Consultant researches and validates enrollment information. •Processes enrollment transactions and makes outbound calls to obtain required enrollment info. •Handles member inquiries and participates in enrollment projects. •Supports training initiatives and resolves member inquiries or concerns.

Requirements

•Meet Monthly Metrics at a team level: Critical quality 98.5%; weighted production 10 per hour. •Participate in cross-training on various products and platforms. •Meet Departmental attendance expectations of 5 occurrences or less. •Own development plan throughout the year. •Follow established processes and workflows for each task. •Complete required mandatory trainings by required timeframes.

Benefits

•Medical, dental, and vision benefits. •401(k) retirement savings plan. •Employee Stock Purchase Plan. •Fully-paid term life insurance. •Short-term and long-term disability benefits. •Well-being programs. •Education assistance. •Free development courses. •CVS store discount. •Paid Time Off (PTO) and paid holidays.

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