Senior Customer Success Manager - East

15 hours ago

Apply Now

Receive Emails with Similar Jobs

Cyara

WebsiteLinkedInAll Job Openings

IVR Testing • Contact Center Testing • Customer Experience Testing • Contact Center Monitoring • Chat Testing

201 - 500

💰 Private Equity Round on 2022-01

Description

• Work with a global team at Cyara, • Help enterprise customers maximize value of solutions, • Build and maintain strong relationships, • Focus on delivering exceptional customer experiences.

Requirements

• 5+ years of experience in a Customer Success Role • Experience managing large, multinational accounts • Negotiate large, complex renewals • Strategic conversations with senior customer executives • Leverage internal resources for customer outcomes • Developing and managing commercial relationships • Proven track record of meeting targets • Strong technical acumen • Strong program management skills • Strong analytical skills • Previous experience in SaaS or telecoms • Knowledge of testing, software development lifecycle desirable • Bachelor's degree in a related discipline desirable

Benefits

• Flexible work environment • Competitive compensation • Team-oriented atmosphere