Conversica
Conversica is a leading provider of Conversation Automation solutions, utilizing advanced AI-powered digital assistants to engage in two-way dialog and drive revenue opportunities across marketing, sales, and customer success teams. Their platform leverages natural language processing and large language models, including GPT, to simulate human-like conversations, helping to identify and nurture leads, reactivate opportunities, and maintain customer relationships. Conversica integrates seamlessly into existing technology stacks, allowing businesses to scale their efforts and unlock hidden revenue across multiple industries.
Lead Engagement and Follow-up • Lead Management • Customer Engagement • Internet Technology and Applications • Software as a Service
Customer Success Manager - Midmarket
October 4, 2024
🇺🇸 United States – Remote
💵 $65k - $90k / year
⏰ Full Time
🟡 Mid-level
🟠 Senior
🏆 Customer Success
🦅 H1B Visa Sponsor
Conversica
Conversica is a leading provider of Conversation Automation solutions, utilizing advanced AI-powered digital assistants to engage in two-way dialog and drive revenue opportunities across marketing, sales, and customer success teams. Their platform leverages natural language processing and large language models, including GPT, to simulate human-like conversations, helping to identify and nurture leads, reactivate opportunities, and maintain customer relationships. Conversica integrates seamlessly into existing technology stacks, allowing businesses to scale their efforts and unlock hidden revenue across multiple industries.
Lead Engagement and Follow-up • Lead Management • Customer Engagement • Internet Technology and Applications • Software as a Service
📋 Description
• Conversica is the leading provider of Conversation Automation solutions • Revenue Digital Assistants (RDAs) supercharge workforces for growth • The Customer Success Manager, Mid-Market is responsible for driving customer growth and success • Will build and maintain positive relationships with customer roles including senior executives
🎯 Requirements
• 3+ years experience in a scaled Customer Success role • Prior Account Management experience is required • Technology and/or Automotive Retail background is desired • Experience with Salesforce, Looker, and Google Workspace is preferred • Knowledge of Automotive CRMS is a huge plus • Self-motivated, collaborative, and creative team player • Strong interpersonal skills and experience initiating and building positive relationships • Excellent individual and group presentation skills • Strong organizational and time management skills • Ability to travel from time to time • Bachelor’s degree or equivalent
🏖️ Benefits
• Comprehensive health, dental, and vision benefits • Flex time PTO • Holiday pay • 401k plus company match • Equity
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