Customer Success Manager - Midmarket

2 days ago

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Conversica

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Lead Engagement and Follow-up • Lead Management • Customer Engagement • Internet Technology and Applications • Software as a Service

201 - 500

💰 $25M Series E on 2022-04

Description

• Conversica is the leading provider of Conversation Automation solutions • Revenue Digital Assistants (RDAs) supercharge workforces for growth • The Customer Success Manager, Mid-Market is responsible for driving customer growth and success • Will build and maintain positive relationships with customer roles including senior executives

Requirements

• 3+ years experience in a scaled Customer Success role • Prior Account Management experience is required • Technology and/or Automotive Retail background is desired • Experience with Salesforce, Looker, and Google Workspace is preferred • Knowledge of Automotive CRMS is a huge plus • Self-motivated, collaborative, and creative team player • Strong interpersonal skills and experience initiating and building positive relationships • Excellent individual and group presentation skills • Strong organizational and time management skills • Ability to travel from time to time • Bachelor’s degree or equivalent

Benefits

• Comprehensive health, dental, and vision benefits • Flex time PTO • Holiday pay • 401k plus company match • Equity