Slate CRM Consultant

September 27

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Logo of Strata Information Group

Strata Information Group

Enterprise system acquisition β€’ IT managed services β€’ ERP implementation and assessment services β€’ functional and technical consulting β€’ strategic planning and assessments

51 - 200

Description

β€’ Provide Slate CRM implementation services and general consulting such as training, functional consulting, troubleshooting, and technical support to a diverse community of higher education clients β€’ Analyze current business practices and make recommendations to leverage various technology tools to improve business processes for admissions, retention and advancement β€’ Ability to adapt to varying challenges and varying levels of user knowledge

Requirements

β€’ 5 or more years working within the Higher Education Industry. β€’ 5 or more years of experience working with Slate CRM, demonstrating advanced user proficiency. β€’ Ability to administer security roles, build workflows, write rules, build reports and dashboards using CRM tools β€’ Proficient with developing, deploying, customizing and integrating CRM software β€’ Experience developing HTML content β€’ Ability to analyze business processes, procedures, and functions and make recommendations for improvement β€’ Experience with data collection, designing workflows, and audit requirements to determine suitability of the CRM software β€’ Experience with building and managing integrations with various third-party admissions applications (Common App, Royall/EAB, Liaison/UNICAS) β€’ Experience Designing and managing integrations with Enterprise Resource Planning/Student Information Systems β€’ Experience in a consulting capacity, focusing on enhancing business process and creating efficiency. β€’ Ability to troubleshoot technical and functional issues within Slate. β€’ Exceptional oral and written communication skills and a proven customer service approach β€’ The ability to travel over 25%

Benefits

β€’ Health, Vision, Dental & Life Insurance β€’ Short & Long Term Disability β€’ Paid Parental Leave β€’ 3 Weeks Vacation, Sick Leave & Paid Holidays β€’ 401(K) with a 5% Employer Contribution β€’ Pet Insurance

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