Slate CRM Consultant

Yesterday

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Logo of Strata Information Group

Strata Information Group

Information Technology & Management

Enterprise system acquisition • IT managed services • ERP implementation and assessment services • functional and technical consulting • strategic planning and assessments

51 - 200

Description

• Provide Slate CRM implementation services and general consulting such as training, functional consulting, troubleshooting, and technical support to a diverse community of higher education clients • Analyze current business practices and make recommendations to leverage various technology tools to improve business processes for admissions, retention and advancement • Ability to adapt to varying challenges and varying levels of user knowledge

Requirements

• 5 or more years working within the Higher Education Industry. • 5 or more years of experience working with Slate CRM, demonstrating advanced user proficiency. • Ability to administer security roles, build workflows, write rules, build reports and dashboards using CRM tools • Proficient with developing, deploying, customizing and integrating CRM software • Experience developing HTML content • Ability to analyze business processes, procedures, and functions and make recommendations for improvement • Experience with data collection, designing workflows, and audit requirements to determine suitability of the CRM software • Experience with building and managing integrations with various third-party admissions applications (Common App, Royall/EAB, Liaison/UNICAS) • Experience Designing and managing integrations with Enterprise Resource Planning/Student Information Systems • Experience in a consulting capacity, focusing on enhancing business process and creating efficiency. • Ability to troubleshoot technical and functional issues within Slate. • Exceptional oral and written communication skills and a proven customer service approach • The ability to travel over 25%

Benefits

• Health, Vision, Dental & Life Insurance • Short & Long Term Disability • Paid Parental Leave • 3 Weeks Vacation, Sick Leave & Paid Holidays • 401(K) with a 5% Employer Contribution • Pet Insurance

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