Cyara
IVR Testing • Contact Center Testing • Customer Experience Testing • Contact Center Monitoring • Chat Testing
201 - 500
💰 Private Equity Round on 2022-01
Senior Customer Success Manager
October 5
Cyara
IVR Testing • Contact Center Testing • Customer Experience Testing • Contact Center Monitoring • Chat Testing
201 - 500
💰 Private Equity Round on 2022-01
Description
• Build and maintain strong relationships with enterprise customers • Ensure customers maximize the value of Cyara’s solutions • Own customer outcomes throughout their lifecycle • Deliver insights based on customer usage to identify improvements
Requirements
• 3+ years of experience in a Customer Success Role • Experience managing large, multinational accounts • Able to negotiate large, complex renewals • Confident presenting to senior customer executives • Proven track record of meeting targets • Strong technical acumen and program management skills • Previous experience in a SaaS environment preferred • Bachelor's degree in a related discipline desirable
Benefits
• Flexible work environment • Competitive compensation • Diverse and inclusive workplace • Focus on continuous improvement
Apply NowSimilar Jobs
October 5
Further
201 - 500
Customer Success Manager at FURTHER; enhance customer retention and growth.
October 5
ECP
51 - 200
Own relationships and success of our largest customers using ECP's SaaS solution.
October 4
Conversica
201 - 500
Drive customer growth and success for Conversica's Revenue Digital Assistants.
🇺🇸 United States – Remote
💵 $65k - $90k / year
💰 $25M Series E on 2022-04
⏰ Full Time
🟡 Mid-level
🟠 Senior
🏆 Customer Success
🗽 H1B Visa Sponsor
