Senior IT Support Administrator

3 days ago

🌽 Illinois – Remote

Although this job is listed in Illinois, this company may be open to hiring remote in other states.

⏰ Full Time

🟠 Senior

💻 IT Support

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CyberMaxx

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CyberMaxx is a company providing tech-enabled security solutions designed to help customers assess, monitor, and manage cyber risks. They specialize in Managed Detection and Response (MDR) services, offering 24x7x365 threat detection and zero-latency response. Their services are tailored for industries such as healthcare, financial services, and government sectors. CyberMaxx aims to strengthen security postures by integrating both offensive and defensive strategies, leveraging a robust ecosystem of technology partners. They are committed to continuously managing cybersecurity threats through proactive threat hunting and providing comprehensive security solutions, including network security, endpoint detection and response, vulnerability risk management, and incident response. CyberMaxx positions itself as an extension of an organization's team, handling baseline security needs, thereby allowing clients to focus on strategic goals. Additionally, they are involved in charitable causes like Defenders For Children, contributing to the defense against cyber threats.

cybersecurity • MSSP • managed security service provider • healthcare cybersecurity provider • legal cybersecurity provider

51 - 200 employees

🔒 Cybersecurity

🏢 Enterprise

☁️ SaaS

📋 Description

• Manage and maintain Linux servers, ensuring optimal performance, availability, and security. • Automate routine system administration tasks using scripting languages (e.g., Bash, Python, or Ansible). • Oversee local datacenter operations, including hardware installation, configuration, and troubleshooting. • Monitor and maintain environmental controls, power systems, and network connectivity within the datacenter. • Perform regular system performance tuning, capacity planning, and resource optimization. • Diagnose and resolve complex hardware and software issues. • Implement and enforce security best practices, including system patching, vulnerability assessments, and access controls. • Ensure compliance with organizational policies and industry standards such as ISO 27001 or NIST. • Manage backup systems and disaster recovery procedures to safeguard critical data and ensure business continuity. • Work closely with application teams, network engineers, and other stakeholders to support IT initiatives. • Provide tier-3 technical support for escalated issues, mentoring junior team members as needed. • Maintain accurate documentation of systems, configurations, and processes. • Prepare periodic reports on system health, incidents, and performance metrics.

🎯 Requirements

• Bachelor’s degree in Computer Science, Information Technology, or a related field (or equivalent experience). • Minimum of 5 years of experience in Linux system administration and datacenter management. • Strong expertise in Linux operating systems such as Red Hat, CentOS, or Ubuntu. • Hands-on experience with virtualization technologies (e.g., VMware, ProxMox) and cloud platforms (e.g., AWS, Azure). • Proficiency in configuring and troubleshooting storage solutions (SAN/NAS). • Knowledge of networking principles, including TCP/IP, DNS, and firewalls. • Familiarity with configuration management tools like Ansible, Puppet, or Chef. • Excellent problem-solving skills and ability to work effectively in a fast-paced environment. • Strong written and verbal communication skills.