System Support Analyst

November 10

🇺🇸 United States – Remote

🏖️ New Jersey – Remote

Although this job is listed in New Jersey, this company may be open to hiring remote in other states.

⏰ Full Time

🟡 Mid-level

🟠 Senior

🧐 Analyst

🦅 H1B Visa Sponsor

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cyberThink Inc

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cyberThink provides full range Professional Staffing Services in the US for a wide range of elite clients and cyberThink has partnered with MSP/VMO to help staff both contingent and full-time opportunities

201 - 500 employees

👥 HR Tech

🎯 Recruitment

🤝 B2B

Description

• Direct hire Systems Engineer opening in Parsippany, NJ with a well-established Distribution company. • Our ideal candidate is a self-motivated and detail-oriented individual with an eagerness to learn and thrive in a team environment. • Ensures the highest level of systems and infrastructure availability. • Plans and implements system automation as required for better efficiency. • Monitoring and managing all installed systems and infrastructure with the use of SNMP and RMM Tools. • Establish, configure, test and maintain operating systems, application software and system management tools. • Provide advanced Tier III resolutions for complex infrastructure issues spanning across 12 physical locations. • Management and Ongoing support of Microsoft Server Environment: Hardware, Software, Upgrades, and Maintenance. • Management and Ongoing support of Network Attached Storage devices. • Management and Ongoing support of Windows Active Directory Environment. • Management and Ongoing support of Backup Infrastructure (Server Level and Desktop). • Management and Ongoing support of Perimeter Security and Endpoint Protection: Upgrades, Maintenance, Remote Access, and Reporting. • IT Lifecycle Management and Budgeting. • Outstanding Troubleshooting Skills. • Works well under pressure in a fast-paced environment. • Strong communication skills - Ability to communicate effectively with both technical and non-technical associates. • Strong Organizational skills with the ability to effectively lead projects. • Outcomes Oriented – Successfully manage a set of responsibilities until final completion. • Team Player with a capability to work successfully with various personalities. • Ability to operate self-sufficiently. • Initial Projects: Hyper-V Virtual Machine Consolidation (2008R2 phaseout). • Warehouse Management System (WMS) Upgrades (From Server 2008 to 2019). • BitLocker implementation for portable laptop hardware. • Local Mapped Drive Migration to Google Shared Drives. • Working with System Administrator to complete migration to Windows 10 through the use of Windows Deployment Services (WDS).

Requirements

• Bachelor of Science in Computer Science. • At least 5 years of experience working with Microsoft Active Directory Environments (RDS, DHCP, DNS, GPO, Domain, and respective Desktop Platforms). • At least 5 years of experience working with Microsoft Server Technologies - Specifically High Availability Clustering with VSAN on Windows Server 2012R2 and beyond. • Prior experience with Google Workspace and its productivity and collaboration tools. • Prior experience with one or more backup technologies. • Familiarity with cloud services and technologies (i.e. - Amazon AWS, Microsoft Azure) for expansion and potential transition of server environment. • Prior Networking Experience - WAN/LAN/WLAN/VPN. • Prior Enterprise-Grade Firewall Experience. • Prior HPE Server experience a plus. • Prior help desk support and/or customer service experience a plus. • MCITP/MCSA/MCSE Certification Preferred.