Customer Service and Technical Support Agent
November 27
Description
Imagine a life where you wake up to the beautiful Greek sunshine, work for a international company, and have weekends to explore Greece’s historic wonders. With a fully supported relocation package, generous monthly salary + bonuses, and a laid-back Mediterranean lifestyle, this is your chance to embrace a unique adventure abroad! What will you do? • Help Slovak-speaking customers solve technical issues for leading tech products via phone, chat, and email. With every issue you resolve, you’ll be making a difference, all while working from your cozy home setup in Greece! Your customer oriented approach ensure that every problem is resolved quickly and efficiently. Your day-to-day: • Answer questions and resolve issues for customers via phone, email and chat • Use CRM tools to manage and track issues efficiently • Ensure customer satisfaction by solving issues quickly and effectively • Create a positive experience for each customer with friendly and professional communication • Collaborate with your team and share feedback with management to keep improving Are you ready for a new adventure abroad and want to work for a leading international company? This is your chance! Apply now and we will contact you within 2 days. Once you pass the assessment you can start packing your bags and get ready for your own Greek adventure!
Requirements
Who are we looking for? • Slovak and English: Fluent in Slovak and able to communicate in English (B2 level) • Curiosity and a growth mindset: No need for prior customer service experience- just a desire to learn! • Basic tech skills: Comfortable with computers and multitasking • Communication skills: Good listening, problem solving and relationship-building abilities • Greece: You are willing to relocate to Greece (at the company's expense)
Benefits
What we offer: • Work from home in Greece: Enjoy the flexibility of remote work • Extra salary payments: 14 salaries per year • Performance bonuses: Earn more by meeting targets • Career progression: Grow into roles like Supervisor, Quality Analyst or Trainer • Relocation support: We will cover your flight, arrange airport transfer and set you up with accommodation • On-the-ground help: Assistance with apartment search, back account setup and paperwork • Health insurance: Comprehensive coverage for peace of mind
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