Director of Business Systems

September 29

Apply Now

Receive Emails with Similar Jobs

Daxko

WebsiteLinkedInAll Job Openings

software • nonprofit • YMCA • health and wellness organizations • software-as-a-service

501 - 1000

💰 Private Equity Round on 2021-10

Description

• We are seeking a highly experienced and strategic Director of Business Systems to lead our shared, internal business systems technology stack including our Salesforce platform. • This role is pivotal in ensuring that our shared internal systems of record support the company's growth and quality objectives. • Our aim is to provide a seamless experience for our operations while adhering to best practices in data management, reporting, and governance. • This role is ideal for a seasoned B2B SaaS professional with a strong background in the business systems of record including Salesforce and the ecosystem of tools that integrate with it, and data needed to operate a B2 SaaS company at scale. • This individual is expected to significantly impact the readiness of Daxko’s business system technology strategy and operations. • Success in this role means that we have the systems to support our commercial operations; provide trusted data and insights to drive decisions for key functions such as sales, marketing, finance, customer experience, and legal; and the company can provide accurate and timely operational and financial reporting to company leadership, the Board of Directors, and the company’s investors.

Requirements

• Extensive experience in B2B SaaS environments with a deep understanding of revenue operations, funnel management, customer experience, support operations • Expert negotiator and seasoned in contract management and financial operations • Proven track record of implementing and managing end-to-end best practices. • 7+ years Salesforce technical experience across multiple Clouds - Sales, Marketing, Service, Experience, etc. • In-depth knowledge of Salesforce at an architectural level, including deep experience with CPQ. • Deep expertise in the extended Salesforce ecosystem typical of a B2B SaaS organization including marketing automation, sales engagement, enrichment, lead routing, calendaring, contracting, and other necessary business tools • Experience in managing a data strategy and implementing data warehouse solutions that support business intelligence and analytics. • Experience leading and managing reporting and analytics strategy and functions is a plus. • Proven experience leading large-scale transformation and integration projects including financial systems or help desk. • Strong leadership skills with the ability to inspire and lead direct staff and cross-functional teams. • Able to think rigorously, communicate effectively, and make or coordinate hard decisions and tradeoffs. • Track record of leading successful and impactful Business Systems teams. • Strong analytical skills with the ability to understand and assess complex business requirements and translate them into scalable technical solutions and business processes. • Proven ability to troubleshoot issues and implement solutions that enhance system performance.

Benefits

• Flexible paid time off • Affordable health, dental, and vision insurance options • Monthly fitness reimbursement • 401(k) matching • New-Parent Paid Leave • 1-month paid sabbatical every 5 years • Casual work environments • Remote work