Customer Success Manager, Swedish speaker

5 days ago

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Deel

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Deel is a comprehensive global people platform designed to help companies expand their operations internationally with ease and in full compliance. The platform offers a suite of solutions that simplify hiring, onboarding, payroll, and compliance management for global workforces. Deel enables businesses to hire worldwide without needing to open local entities, manage global payrolls, and ensure compliance with local laws, all from a unified platform. With support for over 150 countries, Deel also provides immigration assistance, IT operations management, and extensive integration capabilities to streamline HR processes and enhance workforce management across diverse geographic locations.

Payment Services • independent contractors • remote hiring • remote work • financial service

1001 - 5000 employees

Founded 2018

☁️ SaaS

📋 Compliance

👥 HR Tech

💰 $50M Venture Round on 2022-05

📋 Description

• You’ll be the face and voice of Deel for our clients both internally and externally. • In this dynamic role, you’ll be responsible for building genuine and durable customer relationships while converting those relationships into opportunities for long-term revenue growth. • You will serve as our client’s trusted advisor by providing strategic guidance on operational and product-related issues. • Simultaneously, you will be an internal advocate for clients with Deel by championing for new products and capabilities to facilitate the expansion of each client’s business with Deel. • You are a passionate business builder at heart. • You get energized by tackling complex, challenging, often ambiguous problems and driving real impact across a business. • You are not afraid to get your hands dirty to deliver projects. • You are a talented generalist, at home diving into data for insights and confident in project managing cross-functionally with multiple stakeholders. • Working with great people is a non-negotiable priority for you because you thrive in a highly collaborative and high performance team.

🎯 Requirements

• You have minimum of 2+ years of relevant work experience as a CSM, Account Manager or Expansion Manager • Have previous experience in at least one of the following: fast growth startup, top-tier management consulting, investment banking, or private equity • Relationship builder who remains calm and collected when facing crisis or criticism and celebrates partners’ successes with them • Quantitatively-inclined and data savvy; you may not be a SQL expert, but you enjoy drawing quick, insightful conclusions from complex data sets, asking critical questions, and synthesizing raw numbers into simple, actionable recommendations • A reliable, motivated self-starter with a passionate growth mentality. You enjoy fast-paced environments, aren’t deterred by setbacks or pivots, and thrive in roles requiring a very high degree of responsibility • Have a solid track record of achievement - e.g. had success in a top tier company, delivered quantifiable business impact, quickly assumed responsibilities or won competitive awards • Have a strong analytical foundation with ability to manipulate and synthesize data • Are curious by nature and interested in making an impact • Have excellent written and verbal communication in English

🏖️ Benefits

• Provided computer equipment tailored to your role • Stock grant opportunities dependent on your role, employment status and location • Additional perks and benefits based on your employment status and country • The flexibility of remote work, including WeWork access where available