Revenue Operations Manager

February 19

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Deepgram

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Deepgram is a leading voice AI company that provides powerful APIs for speech-to-text, text-to-speech, and language understanding applications. Their platform enables developers to build sophisticated voice AI solutions for use cases such as contact centers, medical transcription, conversational AI, and more. Known for unmatched accuracy, speed, and cost-effectiveness, Deepgram's technology is trusted by top enterprises and startups worldwide. By offering real-time and highly accurate transcription capabilities, Deepgram helps businesses gain insights from voice data, making it an essential tool for transforming voice interactions.

Speech Search • Transcription • Speech Recognition • Audio Understanding • Speech Analytics

51 - 200 employees

Founded 2015

🤖 Artificial Intelligence

☁️ SaaS

🔌 API

💰 $47M Series B on 2022-11

📋 Description

• Company Overview • Deepgram is the leading voice AI platform for developers building speech-to-text (STT), text-to-speech (TTS) and full speech-to-speech (STS) offerings. • 200,000+ developers build with Deepgram’s voice-native foundational models – accessed through APIs or as self-managed software – due to our unmatched accuracy, latency and pricing. • Customers include software companies building voice products, co-sell partners working with large enterprises, and enterprises solving internal voice AI use cases. • The company ended 2024 cash-flow positive with 400+ enterprise customers, 3.3x annual usage growth across the past 4 years, over 50,000 years of audio processed and over 1 trillion words transcribed. • There is no organization in the world that understands voice better than Deepgram • The Opportunity • Deepgram is seeking a Revenue Operations Manager to optimize and scale our revenue-driving processes as we continue our rapid growth. • In this role, you will work cross-functionally with Sales, Marketing, and Customer Success teams to streamline operations, enhance data-driven decision-making, and implement strategies that maximize efficiency and revenue impact. • You’ll have the opportunity to support the go-to-market strategy for our patented, world-class speech recognition technology, ensuring our teams are equipped with the insights, tools, and processes needed to drive sustainable growth. • If you’re passionate about leveraging data, automation, and process improvements to elevate top-line revenue, we want to hear from you!

🎯 Requirements

• Bachelor’s degree in Business, Finance, Engineering or a related field; MBA or other advanced degree preferred. • 5+ years of experience in Revenue Operations, Sales Operations, or a related role in a high-growth SaaS environment (usage-based billing model a plus). • Advanced Salesforce administration skills (Salesforce Administrator certification strongly preferred). • Deep expertise in Salesforce CPQ (or similar quoting tools). • Proficiency with Conga Composer, DocuSign, and Skuid (or similar tools) for generating and managing customer-facing documents. • SQL: Ability to write and optimize complex queries for data extraction and analysis. • Python: Proficiency in data wrangling and automation. • Forecasting: Familiarity with time-series forecasting methodologies. • Analytics & Reporting: Strong command of Salesforce reports, Excel/Google Sheets, and BI tools (e.g., Tableau). • Invoicing/Subscription Systems: Familiarity with recurring billing platforms and subscription management. • Proven track record of designing and optimizing scalable processes in a rapidly evolving environment. • Exceptional organizational and project management capabilities, with the ability to handle multiple priorities and stakeholders and meet tight deadlines. • Strategic Impact: Proactively identify revenue-impacting gaps and implement data-backed initiatives that drive measurable results. • High Velocity & Adaptability: Thrive in a fast-paced startup culture, pivoting quickly and delivering quality outcomes under pressure. • Analytical Rigor: Approach challenges with robust quantitative and qualitative analysis, translating data into actionable insights. • Leadership & Influence: Strong interpersonal and communication skills, able to align cross-functional teams and mentor colleagues. • Curiosity & Continuous Improvement: Actively seek new tools and methods, challenging the status quo to foster innovation. • Bias for Action: Take initiative, move projects forward rapidly, and iterate relentlessly to deliver operational excellence.

🏖️ Benefits

• Offers Equity • Offers Bonus • 10% annual bonus