September 16
• Make daily outbound calls to develop new accounts and follow up regularly to ensure client satisfaction • Answer loan pricing and scenario questions • Work closely with operations to resolve any issues • Work with partners to assist in account development • Manage client expectations and develop trust • Manage tracking and reporting of monthly volume and loan quality • Remain up to date with regulatory industry standards and requirements
• 2+ years of mortgage lending experience • Well-developed understanding of mortgage underwriting, processing, closing and sales procedures • Excellent interpersonal and account development skills • Exceptional customer service skills, with attention to detail and follow through • Ability to work well independently, in a fast-paced environment • Strong desire to progress, learn and begin a long-term career with the right company • Exhibits confidence and empathy when dealing with current and potential customers • Accurately represents Deephaven Mortgage and our wholesale team’s capabilities and strengths • Conducts himself/herself in a professional manner regardless of the situation • Team player committed to excellence, working hard and having fun • Experience with Encompass/Point/mortgage origination systems (Preferred)
• Competitive base salary and commission structure • 401(k) plan with an employer match • Health insurance with significant employer contribution that begins day one of employment • Responsible Time Off
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