Client Success Advocate
Yesterday
Description
• Welcoming and empowering customers • Customer onboarding • Customer training and education • Scheduling and coordinating with client and internal team availability • Customer account set-up, configuration, and execution • Assist Strategist on calls and follow-up operations • Assist Customers with campaigns, reports, and data processing • Product demonstrations • Issue reporting
Requirements
• 2-3 years of experience in virtual customer service & customer training • Project management experience • Excellent verbal and written communication skills • Salesforce case resolution and management experience
Benefits
• Work-from-home opportunities • Travel allowances • Meals • Generous salaries • Empathetic management • Growth oriented training
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