Social Media Platform Operations Lead

Yesterday

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Logo of Designit

Designit

Brand and Graphic design • Business Strategy and Venture design • Service and Customer Experience Design • Product and Industrial Design • Digital Design and Technology

Description

• Social Media Platform Operations Lead - Remote • Remote supporting PST hours • Want to be part of an amazing team, hell-bent on crafting a better future? • We believe in teamwork, fun, complex projects, diverse perspectives, and simple solutions. • We are currently looking for a Social Marketing Operations Manager to join the Designit team that supports Microsoft Cloud Marketing Blog and Social. • The Social Marketing Operations Manager is a seasoned leader that understands social media and oversees a team of senior specialists, and social media and YouTube content. • This team is responsible for reviewing requests for social amplification received from various teams, determining if these requests meet the editorial criteria set forth by our client, and using Sprinklr to schedule and provide quality assurance on all social posts across Cloud Marketing social channels. • The ideal candidate has a background in social media and is strategic, solutions oriented, data-driven, and customer centric as a client partner, SME and team lead.

Requirements

• 6+ years in a client-facing role at a marketing agency or large corporate enterprise • 1 – 2 years of experience in social content calendar management and execution, project management, social campaign management, or social reporting • 2+ years of experience working with Fortune 100 clients • Bachelor’s degree in business, marketing, management, or related field • Extensive experience being primary client point of contact • Comfortability presenting to leaders at various levels • Advanced experience in Sprinklr • Familiarity with Microsoft SharePoint, PowerPoint, Excel, Teams, and Outlook • Agency experience preferred

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