Customer Relationship Manager, German speaking

October 19

Apply Now

Receive Emails with Similar Jobs

deskbird

WebsiteLinkedInAll Job Openings

Flexible Working • Remote Work • Flex Work • Workspace on Demand • Office

51 - 200

Description

• We are looking for a hands-on Customer Relationship Manager. • Develop and execute a comprehensive B2B content strategy tailored to our target audience. • Extend our internal and external knowledge sharing base. • Ensure all content is aligned with our brand voice, values, and messaging guidelines. • Collaborate across internal teams to gather insights. • Use data-driven approaches to segment audiences, personalise communication, and improve engagement rates. • Use A/B test communication strategies and analyse results to optimise campaigns and messages. • Automate communication processes to ensure scalability and efficiency.

Requirements

• Minimum of 2 years of experience in customer communication or content management, ideally within the B2B SaaS space. • Experience with customer.io , Braze , or similar customer communication tools. • Near-native fluency in German (written and spoken), with excellent command of English. • Demonstrated expertise in copywriting, storytelling, and content creation. • Strong project management skills with a proven ability to juggle multiple priorities and meet deadlines. • Analytical mindset with experience using data to evaluate communication performance, segment audiences, and optimise strategies through testing. • Skilled in automating customer communication processes for enhanced efficiency and scalability.

Benefits

• Accelerate your career growth by joining Europe's leading workplace management software company. • Company-wide summit: We bring everyone in the company together in varying locations across Europe for a couple of days per year. • “Bursts”: We support you and your team to get together in one location whenever you need a face-to-face meeting. • Home office equipment: We are a remote-first company and we will support you financially in creating the home office environment that you need. • Co-working budget: Take a spot in a modern co-working space around your corner. • Learning and development: We support our employees’ future careers and education by offering a yearly development budget they can freely use for coaching, certification and conferences. • Access to cutting-edge technologies, high levels of autonomy, and international working environment.