Senior Client Account Executive - Mid-Market

February 10

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Dialpad

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Dialpad is an AI-powered customer communication platform designed to facilitate and streamline business communications. It offers a range of cloud-based solutions for customer support, contact centers, and sales outreach, integrating AI technology for automated note-taking, in-call coaching, and productivity insights. Dialpad is used across various industries such as retail, insurance, technology, and more, to optimize sales, support teams, and enhance customer experiences. By providing tools for better communication and customer interactions, Dialpad empowers businesses worldwide.

Communications • Telecom • Business Services • Telephony • Contact Center

1001 - 5000 employees

Founded 2013

📡 Telecommunications

🏢 Enterprise

💰 $170M Series F on 2021-12

📋 Description

• Responsible for providing best in class strategic account management across a portfolio of existing Dialpad customers while growing YoY revenue • Develop and execute on a sales strategy for their book of business • Meet/exceed sales and revenue goals and objectives • Manage overall customer relationship and satisfaction • Carry a revenue quota and report directly to front line sales leader • Create a territory account plan to achieve quarterly goals • Cultivate relationships with customers to align product suite with their goals • Generate pipeline and drive an efficient sales process • Serve as a Dialpad expert and trusted advisor for customers • Identify customers for the Customer Advisory Board and Executive Sponsor Program

🎯 Requirements

• 5+ years of experience in a closing sales role • Proven success in meeting and exceeding revenue targets • Ability to communicate, present and influence key stakeholders • Experience with solution selling techniques such as SPICED and/or MEDDICC • Experience providing timely and accurate forecasts to sales leadership • Excellent time management skills • Willingness to travel to customer locations or events • SaaS sales background required, bonus points for UCaaS/CCaaS • Experienced with CRM software (ex. Salesforce) and GSuite tools

🏖️ Benefits

• Flexible time off • Great options for medical, dental, and vision plans • Monthly stipend for cell phone and internet • Reimbursement for gym membership costs • Various wellness events • Reimbursement for professional development expenses up to an annual limit