Account Manager

March 28

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Digital Direction

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Digital Direction is a leading provider of tailored telecom management solutions, specializing in telecom expense management, audits, and digital transformation services for businesses since 2002. With a focus on maximizing savings and minimizing hassle, Digital Direction leverages extensive industry expertise to optimize telecom expenses and enhance IT operations for a diverse range of clients, including major corporations in healthcare, finance, and manufacturing. Their proprietary platforms and experienced team ensure accurate billing, cost recovery, and ongoing management of telecommunications services.

Outsourced Telecom Management • Telecom Audit • Telecom Inventory • Telecom Project Management • Telecom RFP and Contract Negotiation

11 - 50 employees

Founded 2002

📡 Telecommunications

💳 Fintech

📋 Description

• Digital Direction is THE thought leader in the telecom management industry. • Our telecom professionals will skillfully manage every aspect of the telecom lifecycle – ordering, contract negotiation, billing, audit/inventory management, invoice consolidation, expense management, procurement, trouble tickets, project management, and more. • Clients enjoy a 95% reduction of IT staff time spent on telecom issues, 25% savings on telecom spend, and a positive ROI within 3 months. • Telecom as a Service offering is ideal for clients needing just one or two services. • Outsourced Telecom Management, Telecom Project Management, Telecom Auditing, Telecom Inventory Creation, Telecom Expense Management, Strategic Sourcing & Procurement, RFP Creation & Contract Negotiation. • Each year, our team negotiates millions of dollars of contracts and completes tens of thousands of telecom transactions. • Digital Direction’s unique team of highly experienced telecom experts puts us in a class of our own.

🎯 Requirements

• 10+ years sales telecom/technology experience • Strong understanding of voice/data/internet applications, communications technology, and network topology. • Ethernet, MPLS, SDWAN, VPN, SIP and TDM Voice, Data Center, Cloud Solutions, Managed Services, UCaaS. • High-level understanding of the diversity of carriers, their rates, and their geographic representations. • Requires an advanced level of experience negotiating carrier contracts. • Solid understanding of technical terminology related to telecommunications carrier products & services. • Must have an advanced understanding of telecommunications industry and sales cycles. • Self-motivated, pro-active, results-oriented telecom/network professional with the ability to work within a team environment. • Strong communication, written and formal presentation skills. • Advanced sales experience in a similar inside/outside role. • Experience selling into large complex Enterprise accounts. • Large complex multi-location account experience needed. • Prepared, organized and planned approach to daily business pursuits. • Work hand in hand with Operations, be able to work effectively in a team-approach. • Effective relationship building. • Positive, effective communicator. • Team player and coachable. • Results-oriented/outcome-driven. • Works well when presented with challenges. • Ability to travel and meet with clients when needed • Work daily with integrity. • Aggressively manage telecom! Customer ALWAYS comes first.

🏖️ Benefits

• Aggressive commission plan and ability to make well above market earnings for a top sales performer