Discover Financial Services
Financial Services • Credit Cards • Deposit Products • Consumer Lending • Consumer Savings
10,000+
Card Fraud Customer Service
Yesterday
Discover Financial Services
Financial Services • Credit Cards • Deposit Products • Consumer Lending • Consumer Savings
10,000+
Description
• Responsible for resolving cardmember inquiries regarding fraud or security related concerns • Utilizes excellent customer service skills for incoming servicing calls • Collects necessary information and completes a fraud report • Ensures proper follow-up or escalation of account based on call outcome
Requirements
• H.S. Diploma or GED • 1+ years Call Center / Customer Service • Ability to operate office equipment such as but not limited to computer, telephone, printer, and calculator • Ability to communicate verbally • Ability to communicate in written form
Benefits
• Paid Parental Leave • Paid Time Off • 401(k) Plan • Medical, Dental, Vision, & Health Savings Account • STD, Life, LTD and AD&D • Recognition Program • Education Assistance • Commuter Benefits • Family Support Programs • Employee Stock Purchase Plan
Apply NowSimilar Jobs
Yesterday
CLEAResult
1001 - 5000
Inbound contact center role aiding utility customers in energy efficiency.
🇺🇸 United States – Remote
💵 $17 / hour
💰 Private Equity Round on 2013-06
⏰ Full Time
🟢 Junior
💝 Customer Support
Yesterday
California FAIR Plan Association
51 - 200
Provides customer service support for insurance inquiries and agency licensing.
Yesterday
HOS247
11 - 50
Customer Support Agent for trucking software, communicating in English, Russian, and Spanish.
Yesterday
HOS247
11 - 50
Customer Support Agent for trucking company, assisting multilingual fleet managers.