Partner Success Manager

2 days ago

🇺🇸 United States – Remote

🌲 North Carolina – Remote

Although this job is listed in North Carolina, this company may be open to hiring remote in other states.

🎸 Tennessee – Remote

Although this job is listed in Tennessee, this company may be open to hiring remote in other states.

💵 $112.9k - $150.5k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

🏆 Customer Success

🦅 H1B Visa Sponsor

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DoseSpot

WebsiteLinkedInAll Job Openings

EHR • Dental EHR • Telehealth • Telemedicine • Surescripts

51 - 200 employees

Founded 2009

💰 Private Equity Round on 2022-01

Description

• PE-backed start-up, DoseSpot is a leader in electronic prescribing software • Seeking a Partner Success Manager to build long-term relationships with customers • Focus on health system, patient engagement and pharma partner accounts • Liaise with cross-functional teams to improve customer experience • Manage customer account metrics, forecasts, and reports

Requirements

• Bachelor’s degree in Business Administration or a related field • 5+ years of experience in a Customer Success or Account Management role with customer retention or growth goals • Experience managing enterprise-level accounts • Has worked for or sold into health systems • Exceptional communication, negotiation, and presentation skills • Expertise with CRM software (e.g., Salesforce) and Microsoft Office Suite • Demonstrated ability to achieve account growth goals and build strategic partnerships • Proven ability to manage multiple complex accounts while maintaining attention to detail

Benefits

• Remote work environment with a flexible work schedule to encourage work-life balance • Annual company offsite • Generous leave package including flexible time off policy; plus 13 paid holidays, paid sick leave, and paid parental leave • Medical, dental, and vision insurance for you and your family, plus a company funded FSA & HSA • 401(k) company match • One-time workspace reimbursement to help you optimize your remote workspace