Operations Administrator

March 15

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DSI

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DSI is a company specializing in providing customized business solutions and sales enablement services for over 40 years. They offer a range of services including call center services, engineering and lab support, event management, marketing services, national field sales, training, warehousing, and logistics. DSI partners with major telecom companies and retailers, offering solutions tailored to entertainment distribution and communications. Their SARA Plus platform provides a comprehensive application for businesses to handle order entry and reporting, enhancing efficiency. DSI’s engineering and hardware lab in Dallas is pivotal in bringing cutting-edge technology to the market.

Fulfillment Management Services • Ecommerce Fulfillment • Distribution • Satellite Distributor

201 - 500 employees

Founded 1984

🤝 B2B

📡 Telecommunications

🏢 Enterprise

📋 Description

• Do you have an eye for detail and love completing tasks? If so, DSI, a premier Dallas-based sales enablement and custom business solutions company, has an immediate career opportunity for an Operations Administrator. This role supports the Sales Operations team within the National Sales channel with a focus on field sales. • As Operations Admin, you will play a key role in the day-to-day operations of our field support, field sales and sales support operations. You will maintain critical business systems for our field teams and use data gathered by these systems to build reporting for our internal teams and business partners. • You will learn to understand the nuances of our business and ensure that our users, systems, and data are configured to drive business impact as well as identify best practices. • About DSI • DSI is a family-owned company that has been in business since 1984. We provide enhanced value that delivers results for our clients and partners through sales management, marketing assistance, hardware logistic solutions, immersive training, engineering expertise, and proprietary software solutions. • We believe that relationships are the most important part of our business. Whether it’s mobility, broadband, video, commercial, residential, Lodging & Institutions, Multi-Dwelling Units, or all, we are a one-stop solution to help sales partners uncover growth opportunities. • Responsibilities • Day-to-day Admin responsibilities of key application systems • Oversee user access, setup, and permissions for National Retail team applications • Manage & maintain the field rep tracking & management application for our field sales team • Perform routine quality control and audit reviews to ensure accuracy and compliance • Maintain accurate store records in the Repsly system, including custom fields and place tags • Various quality control projects requiring scrutiny of data to troubleshoot and identify improvement opportunities • Pull data and build reports on key initiatives and quality control findings • Collaborate with members of management to define, document, and implement new processes

🎯 Requirements

• Bachelor's Degree in business related field, or equivalent experience • Passion for detail with effective verbal and written communication skills • MUST be proficient in Excel • Previous exposure or usage of Domo and Repsly a plus • Strong technical skills and proclivity for alignment and accuracy • Energized by completing tasks and supporting internal departments

🏖️ Benefits

• Medical, Dental, Vision, and Life insurance are available on the first day of the month following your first day of employment – no extended waiting period • 401k Plan with employer matching • Paid vacation, personal/sick days, and bereavement time • Employee Profit Sharing Program • 50% AT&T wireless discount • Paid training • Advancement opportunities, we prefer to promote from within!