Operations Manager

5 days ago

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UAB Medicine

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UAB Medicine is an educational institution dedicated to training students for careers in healthcare. The organization places a strong emphasis on providing support to its learners through various roles that assist with admissions, financial advising, learner services, and career services. UAB Medicine operates as a remote-friendly workplace, aiming to create a fulfilling work environment while contributing positively to student success. The organization is committed to fostering a culture of care, inclusivity, and professional growth for its employees, which reflects in its benefits and supportive management.

Cancer Services • Heart & Vascular Services • Women's Services • Neurology Services • Healthcare

10,000+ employees

Founded 1945

📚 Education

⚕️ Healthcare Insurance

🤝 Non-profit

📋 Description

• The Manager of Operations supports the Admissions Department by managing internal and cross-departmental operational initiatives and coordinating efforts among various stakeholders across the organization. • Organize and lead operational initiatives within the Admissions Department ensuring timely project completion. • Represent the Admissions Department in Telephone Consumer Protection Act (TCPA) and other compliance-oriented meetings to provide insight into the Admissions department’s operations, identify solutions, and communicate requirements back to the Admissions department. • Represent the Admissions Department in cross-departmental meetings to foster informed decision-making, collaboration, and strong partnerships. • Develop and oversee execution of initiatives to enhance Admissions departmental culture, including team page updates, department communications, team member feedback, and meetings. • Coordinate and approve department communications related to operations and deployments across necessary channels. • Serve as the primary contact within the operations team, optimizing, supporting, and resolving team escalations as needed. • Support testing, communication, and deployments of key software within Admissions Department. • Perform other duties as assigned.

🎯 Requirements

• Associate's degree or equivalent experience • Skills – Project Management, organization, verbal and written communication, problem solving, innovation / process improvement. • Manages work time effectively by ensuring all work is completed in a timely and organized manner. • Ability to professionally communicate fluently in verbal and written English. • Ability to support a diverse and inclusive work environment. • Computer literacy/basic computer skills to effectively navigate and utilize the technology required for the role.

🏖️ Benefits

• Medical (including prescription), Dental, Vision (UMA subsidized) • FSA/HSA (Depending on Medical Plan chosen) • $50,000 Life Insurance (UMA paid) • Additional Voluntary Life Insurance (Team Member paid) • Employee Assistance Program – EAP (UMA paid) • Long Term Disability (UMA paid) • Short Term Disability (Team Member paid) • Supplemental Insurance such as Critical Illness, Accident, and Hospital (Team Member Paid) • Paid Time Off – 15 days accrued in year 1, 9 holidays, and 1 day of Volunteering Time Off • 401k (eligible upon completion of 90 days of employment and must be at least 21 years of age) • Pet Insurance • Identity Theft Protection