Software Support Specialist

December 31, 2024

🇺🇸 United States – Remote

🌾 Iowa – Remote

Although this job is listed in Iowa, this company may be open to hiring remote in other states.

⏰ Full Time

🟡 Mid-level

🟠 Senior

💝 Customer Support

🦅 H1B Visa Sponsor

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DSI

WebsiteLinkedInAll Job Openings

Fulfillment Management Services • Ecommerce Fulfillment • Distribution • Satellite Distributor

201 - 500 employees

Founded 1984

🤝 B2B

📡 Telecommunications

🏢 Enterprise

Description

• Are you a team player with strong troubleshooting skills looking to contribute to a growing organization? • DSI, an Authorized AT&T partner, offers a competitive wage and an outstanding benefits package and is currently looking for a Software Support Specialist. • In this role, you will provide first-level support to external customers as well as internal users. • This role has an opportunity for advancement. • If you think you’d thrive in this role, submit your resume for consideration! • This is a work-from-home position that will report to our West Des Moines, Iowa office.

Requirements

• Basic computer knowledge • Type a minimum of 30 words per minute • Proficient with Microsoft Office Suite • Excellent initiative and interpersonal communication skills • Capability to adapt quickly to changes • Ability to establish and maintain effective working relationships in a team environment • Represent the company in a professional manner • Efficiently work with a team and independently • Weekend hours may be required after the initial training has been completed

Benefits

• $20 per hour • Medical, Dental, Vision, and Life insurance are available on the first day of the month following your first day of employment – no extended waiting period • 401k Plan with employer matching • Paid vacation, personal/sick days, and bereavement time • Employee Profit Sharing Program • 50% AT&T wireless discount • Paid training • Advancement opportunities, we prefer to promote from within!