July 22
• Manage customer support inquiries via multiple channels, including phone, email, chat, and social media, ensuring timely and efficient resolution of issues. • Collaborate closely with the sales, product development, and engineering teams to address customer feedback, product bugs, and feature requests. • Maintain and update the knowledge base, including troubleshooting guides, FAQs, and other support documentation. • Establish and maintain strong relationships with customers, consistently delivering exceptional service to promote loyalty and retention. • Stay current with industry trends and best practices in customer support, incorporating new approach to continually enhance our service offering.
• Exceptional communication skills, both written and verbal, with the ability to interact professionally and empathetically with customers. • Strong problem-solving skills, with the ability to analyze complex issues and identify appropriate solutions. • Ability to work well under pressure, manage competing priorities, and adapt quickly to changes in a fast-paced environment. • Experience in the construction, payroll, benefits, or software industries is a plus!
• Competitive salary and benefits package • Opportunities for professional growth and development • A supportive, inclusive, and collaborative work environment • Flexible work arrangements and remote work options • A chance to make a meaningful impact in the construction industry.
Apply NowJuly 18
5001 - 10000
Provide exceptional customer service to English and Navajo-speaking customers at Staff4Me
July 18
5001 - 10000
Provide exceptional customer service to English and Navajo-speaking customers at Staff4Me
July 18
51 - 200
Provide customer service to borrowers, resolving disputes and assisting with insurance and registration.
July 17
11 - 50
Lead, train, and support CSR team in fast-growing startup, disrupting background check industry.
🇺🇸 United States – Remote
💵 $60k - $85k / year
💰 $15M Series A on 2022-04
⏰ Full Time
🟢 Junior
🟡 Mid-level
💝 Customer Support
July 16
Support digital identity on Web3 platforms, troubleshoot issues, guide users, and improve usability.