Yesterday
• Elicit, document and track requirements for changes to business processes, policies, information, and information systems for intermediate level business problems. • Develop and elicit requirements for departmental and some corporate projects as requested by internal/external customers; prepare business and functional requirements. • Communicate and validate requirements with stakeholders and identified SMEs. • Collaborate with project teams to adhere to solution scope and maintain requirements traceability. • Support and execute business readiness activities including the communication plan to support changes to technology resources, processes and people. • Develop new procedures, specifications for system changes or recommendations for product and/or process changes. • Facilitate the implementation of changes with management and staff. • Design customer feedback mechanisms to gather ongoing information about business processes. • Analyze results and creates plans to address weaknesses. • Develop and maintain reporting tools for use in measuring business area performance against metrics/industry benchmarks and ensuring data integrity and systems stability in support of operations management. • Provide timely and accurate access to data, distribute reports and present/explain results to business area supported as well as to other BCBSNC areas. • Work with trainers to develop training programs that target problem areas. • Use industry standard analysis techniques such as data flow modeling, use-case analysis, workflow analysis, business process mapping, functional decomposition analysis/or financial ROI modeling for initiatives that are at an intermediate level. • Support business vendor relationships by documenting business issues, determining project needs, and supporting training as needed. • Perform peer reviews of less experienced analysts’ work as needed.
• Bachelor's degree or advanced degree (where required) • 3+ years of experience in related field • In lieu of degree, 5+ years of experience in related field • Demonstrated experience in analyzing and improving business processes and operational workflows • Familiarity with project management principles and applications
• Annual Incentive Bonus* • 401(k) with employer match • Paid Time Off (PTO) • Competitive health benefits and wellness programs
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10,000+
Drive operational improvements for logistics at Modivcare, enhancing service delivery.
🇺🇸 United States – Remote
💵 $56.2k - $77.3k / year
🔥 Funding within the last year
💰 $525M Post-IPO Debt on 2024-07
⏰ Full Time
🟡 Mid-level
🟠 Senior
🧐 Business Analyst
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Business Analyst to optimize insurance product development and customer experience.
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Analyze requirements and ensure successful project delivery for a global app development company.