Yesterday
πΊπΈ United States β Remote
π² North Carolina β Remote
π΄ South Carolina β Remote
+3 more states
π΅ $61.9k - $99k / year
β° Full Time
π‘ Mid-level
π Senior
βοΈ Systems Engineer
β’ Define, evaluate, and validate requirements for complex business issues. β’ Act as a liaison to develop technical solutions. β’ Support IT with troubleshooting and project management. β’ Provide ongoing user support and accurate reporting/data. β’ Resolve moderately complex production issues through analysis and coordination. β’ Work collaboratively to document business requirements and functional specifications. β’ Coordinate testing plans and analyze testing results for accuracy.
β’ Bachelor's degree or advanced degree (where required) β’ 3+ years of experience in related field β’ In lieu of degree, 5+ years of experience in related field β’ Writing basic SQL queries and executing existing queries β’ Detailed documentation skills to outline business processes in Care Radius β’ Clear communication on timelines/implementation dates, meeting notes, and following up with stakeholders on action items β’ Facilitation skills leading requirements sessions and gathering information from business stakeholders β’ Ability to triage issues, identify root cause, create, and implement plan for remediation (ex. with bots) β’ Skilled at translating business requirements into technical terms for solutioning and explaining technical designs to stakeholders in a user-friendly manner
β’ Annual Incentive Bonus* β’ 401(k) with employer match β’ Paid Time Off (PTO) β’ Competitive health benefits and wellness programs
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