Vice President of Sales - BPO
October 20
Description
• Meet aggressive sales growth goals, while managing a reliable pipeline and forecasting responsibilities • Consultative solution-selling, providing solutions to complex client issues that drive mutually positive business outcomes • Expert at cultivating and maintaining relationships with decision-makers in client organizations (Chief Executive Officer, Chief Operating Officer, Chief Care Officer, and other C-level executives) to secure new business, new client accounts and maximize the value delivered by Eastonworld's client companies services. • Act as a trusted advisor to client prospects by demonstrating a deep understanding of their business drivers, organizational imperatives, customer experience challenges, and offer solutions utilizing persuasive win themes and effective sales strategies • Support all stages of the sales process, maintaining sales control and guiding internal teams to collaborate and rally around development of innovative solutions to meet or exceed identified sales targets • Possess an in-depth understanding of Eastonworld's client services and differentiation • Shepherd all client wins, ensuring a smooth transition into implementation and operations, act as a steward for good business and grow the client relationship by ensuring flawless execution • Maintain competitive knowledge and focus, continuously grow and develop professionally.
Requirements
• At least seven (7) years of experience leading consultative sales cycles to enterprise and high-growth companies • Experience selling BPO solutions • Experience with the outsourcing marketplace • Proven ability to initiate, develop and grow C-level and senior relationships within target client organizations, and influence purchase and buying decisions • Ability to develop and conduct effective proposals and presentations with decision-makers • Passion for revolutionary technological solutions • Experience selling complex hybrid CX solutions • Must be able to travel 50% of the time • Excellent verbal and written communication skills • Energetic and highly motivated • Must possess good decision-making skills, be organized and think strategically • Knowledge of sales rep KPIs / conversion metrics • Excellent team and relationship building, sales, customer service, critical thinking and interpersonal skills • Ability to work independently and on a team results driven with the ability to meet/exceed department metrics/measures. • Artificial Intelligence (AI) and Robotic Process Automation (RPA) knowledge also a Plus!
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