Director of Aftermarket Sales

September 17

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Description

• Ensure high levels of customer satisfaction within the sales team to drive customer loyalty through excellent sales service • Implement sales processes and tools to drive operational efficiency and effectiveness within the sales team • Attend industry events, conferences, and seminars to network and stay abreast of industry trends and best practices • Develop and maintain relationships with key customer positions such as Parts Managers, Service Managers and Executives • Promote current product line, introduce new product lines and assist with the promotional or service programs to customer base • Assist regional customers in making sales calls with distributors and fleets in their region • Provide guidance for service, warranty, new product • Conduct local/national/regional trade shows to promote product and provide guidance for potential new distributors • Helps develop the brand through the representation of products, programs, capabilities, and partnerships • Completion of sales reports such as forecasts, territory business plans, prospect forecasting, and other reports as needed • Execution of sales strategies to achieve account sales targets and expand the customer base • Manage customer contract negotiations and close agreements to maximize profits • Analyze market trends and competitor activities to identify opportunities and key areas for growth • Lead and motivate a team of sales professionals to consistently meet and exceed sales goals • Provide ongoing training to sales staff to ensure product knowledge and sales techniques are up to date • Collaborate with marketing to effectively promote our products and services • Other duties as assigned.

Requirements

• Excellent communication and interpersonal skills • Highly motivated • Experience in achieving sales goals • Strategic thinker • Good computer skills • Extensive knowledge of the commercial highway vehicle market • Significant sales experience • Proven track record of successfully managing a sales team

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