eCapital Corp.
Factoring • Alternative financing • Accounts receivable financing • Freight factoring • Merchant Cash Advance
501 - 1000
Account Manager - Bilingual, French/English
September 19
eCapital Corp.
Factoring • Alternative financing • Accounts receivable financing • Freight factoring • Merchant Cash Advance
501 - 1000
Description
• Approving and processing client funding • Providing accurate management of held and/or denied invoices • Evaluating/mitigating financial exposures and/or risk related to client invoice purchases • Facilitating customer compliance • Communicating and coordinating with internal colleagues by phone and email • Providing exceptional customer service and support with a positive, professional attitude
Requirements
• Ability to prioritize tasks and client inquiries • Ability to spot, take ownership, and solve problems • Strong attention to detail with an ability to spot errors • Highly accurate math/accounting skills • Customer service orientation with an ability to remain focused and friendly • Proficient in Microsoft Office • Previous call center experience is an asset • Fluent in French and English
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