Account Manager - Enterprise

August 31

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Docebo

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E-learning • Elearning • Lms • Cloud E-Learning • LO

501 - 1000

💰 $3M Series A on 2015-02

Description

• Manage, expand and renew a portfolio of Enterprise accounts. • Act as a main point of contact for clients. • Develop and execute growth plans for your book of business. • Establish and maintain strong relationships with clients. • Ensure all account-related data is current and accurately reflects the status of each account. • Increase customer satisfaction, loyalty, and retention by creating positive customer experiences.

Requirements

• 6+ years in a related field, with a proven track record in growing a renewable book of business for a SaaS company. • Excellent organizational skills, with the ability to keep pipelines updated and organized. • Strong communication and rapport-building skills, capable of leveraging technology for remote interactions. • Agile and flexible, with the ability to problem-solve and adapt quickly. • Impeccable negotiation skills and a consultative approach to client interactions. • Ability to analyze data and make sound, timely decisions.

Benefits

• A culture where values are at the center of everything we do. • Trust our teammates and assume the best of one another. • Hold space for all the differences that make us better.