Sales Development Manager

August 3

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ECP

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Clinical and operations software solutions for assisted living providers

Electronic Medication Administration Records (eMAR) • Electronic Health Record (EHR) • Pharmacy Sync • Care Plan • Assessments

51 - 200

Description

• Achieve growth and hit lead generation targets by successfully leading, managing, and coaching the sales development team • Manage lead generation strategy, process, documentation, and outcomes • Partner with Sales leadership to own recruiting, objectives setting, coaching and performance monitoring of sales development team members • Monitor and analyze performance metrics and implement improvements • Liaise with Marketing to coordinate on outbound campaigns and lead generation strategies • Build a pipeline of future account executives by coaching sales development representatives to become high performers • Identify emerging markets and market shifts while being fully aware of new products and competition status • Be an industry expert and incorporate knowledge of customer pain points into sales materials and training • Develop training and materials to elevate and scale the performance of sales development representatives • Design and implement new processes or updates in ECP’s CMS (HubSpot) • Manage SDR team commissions and earnings, partnering with Finance to track and vet reported numbers and own communication with the team • Understand ECP’s business metrics and incorporate those targets into individual and team goals

Requirements

• Bachelor’s degree • Successful previous experience as a sales development representative and sales development leader, consistently meeting or exceeding targets • Successful previous experience building and scaling a sales development organization • Demonstrated ability to communicate, present and influence credibly and effectively at all levels of the organization • Strong business sense and willingness to become an industry expert • Excellent mentoring, coaching and people management skills • Knowledge of CRM software and Microsoft Office Suite, HubSpot experience preferred • Analytical skills to interpret sales data to make suggestions on how to improve the lead generation process • Experience working with different teams and departments to streamline onboarding and reporting • Ability to travel as needed for conferences, events, and team purposes