Customer Growth Manager - Small Group

3 days ago

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Elation Health

WebsiteLinkedInAll Job Openings

Electronic Health Record (EHR)

201 - 500 employees

Founded 2010

⚕️ Healthcare Insurance

🤖 Artificial Intelligence

Description

• Elation Health is committed to enhancing physician and patient quality of life through Elation. • We seek a mission-driven Client Growth Manager to demonstrate a deep understanding of our platform and manage relationships. • Work with physician-owned primary care practices to help achieve their goals. • Candidates must understand customer needs, excel at cross-selling, and be strong closers. • This remote-based position requires weekly virtual meetings with customers. • Responsibilities include upsell pipeline development, Salesforce documentation, virtual product demonstrations, and relationship building. • Collaborate with internal teams to serve customers and solve problems in healthcare. • Continuous learning and embodiment of company culture is essential.

Requirements

• 2+ years experience in a quota carrying Customer Growth, Customer Success or Account Management role. • Proven track record of consistently attaining or exceeding a renewal and/or expansion quota. • Highly organized and tenacious record-keeper who logs and maintains customer notes in relevant systems. • Great team player who works well within a team and collaborates cross-functionally, especially in a remote environment. • A thought leader that is motivated to learn about and stay informed of a complex and ever-changing industry. • Proficient with Salesforce CRM; nice to have: Gong, ChurnZero, Outreach.io or relevant tool experience. • Excellent verbal and written communication skills. • Strong desire to build long-term relationships with your customers and serve as an advisor for all aspects of their success. • Ability to work with a large customer base and engage with your book of business by deploying strategic technology. • Experience in healthcare or B2B SaaS is a benefit. Interest in healthcare is required.

Benefits

• Elation welcomes individuals from all backgrounds and walks of life. • Elation is proud to be an Equal Opportunity Employer and is dedicated to creating and maintaining a diverse and inclusive work environment. • We are committed to equal opportunity for all employees and applicants, and value individuals with diverse perspectives including, but not limited to: race, color, religion, sex, sexual orientation, socioeconomic status, age, gender identity or gender expression, national origin, disability or veteran status. • Elation complies with all applicable national, state and local laws governing nondiscrimination in employment.