Eleasa
Eleasa is a premier provider of sustainable mobility leasing solutions, specializing in offering employer benefits through the leasing of bicycles, e-scooters, and e-rollers. With over 35 years of experience in leasing, Eleasa empowers businesses to enhance their employer branding by promoting eco-friendly transportation options for employees. The company's all-in-one leasing model ensures cost-neutral options for employers while providing significant savings for employees through salary conversion. Eleasa stands out as the only company in the market that offers a comprehensive range of mobility solutions tailored to meet diverse employee needs.
Customer Success Manager
5 days ago
Eleasa
Eleasa is a premier provider of sustainable mobility leasing solutions, specializing in offering employer benefits through the leasing of bicycles, e-scooters, and e-rollers. With over 35 years of experience in leasing, Eleasa empowers businesses to enhance their employer branding by promoting eco-friendly transportation options for employees. The company's all-in-one leasing model ensures cost-neutral options for employers while providing significant savings for employees through salary conversion. Eleasa stands out as the only company in the market that offers a comprehensive range of mobility solutions tailored to meet diverse employee needs.
📋 Description
• Als Customer Success Manager bist du zentrale Schnittstelle zwischen Sales-Team und bestehenden Kunden. • Du sorgst für reibungslose Betreuung und optimale Kundenbindung. • Unterstütze das Sales-Team bei der Umsetzung von Kundenwünschen. • Bearbeite eigenständig Service-Anfragen und finde effiziente Lösungen. • Erkenne Cross- und Upselling-Möglichkeiten und unterstütze deren Umsetzung. • Optimiere interne Prozesse zur kontinuierlichen Verbesserung des Kundenservice.
🎯 Requirements
• Erste Erfahrung im Customer Success Management, Vertrieb oder Kundenservice, idealerweise in B2B-Umgebung. • Hervorragende Kommunikations- und Teamfähigkeiten. • Strukturierte und eigenständige Arbeitsweise. • Kundenorientierung gepaart mit Lösungsdenken. • Technisches Verständnis und Affinität für digitale Tools. • Verhandlungssichere Deutsch- und Englischkenntnisse.
🏖️ Benefits
• Flexible Arbeitszeitgestaltung mit Möglichkeit, im Home Office zu arbeiten. • 30 Urlaubstage pro Jahr und unbefristete Festanstellung. • Hohes Maß an Entwicklungspotenzial mit starker Lernkurve. • Vielfältige Aufgaben in familiengeführtem Unternehmen. • Selbstständiges Arbeiten in motiviertem Team und moderner Arbeitsumgebung. • Attraktive Mitarbeitervergünstigungen wie Bezuschussung von DienstRad, DienstScooter oder DienstRoller. • Vermögenswirksame Leistungen, Sportangebote, kostenlose Getränke, Obst, Unterstützung bei beruflicher Weiterentwicklung. • Bonusprogramm für Mitarbeiterempfehlungen.
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🇩🇪 Germany – Remote
💵 €66.2k - €99k / year
💰 Non Equity Assistance on 2022-11
⏰ Full Time
🟡 Mid-level
🟠 Senior
🏆 Customer Success
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