Sales Operations Support Representative

Yesterday

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Description

β€’ Join ELVTR, a rapidly growing international EdTech startup revolutionizing online education with live online courses taught by industry leaders from companies like Google, Microsoft, Netflix, and Amazon. β€’ We are seeking a highly motivated and customer-focused Sales Operations Support Representative to join our sales team. β€’ The Sales Support Representative will play a critical role in ensuring the success of our sales efforts by providing operational support to our sales team and delivering exceptional customer service to our clients. β€’ Provide administrative support to the sales team, including scheduling appointments and preparing sales materials. β€’ Respond to customer inquiries and deliver exceptional customer service. β€’ Handle incoming customer calls, addressing questions and assisting with enrollments as needed. β€’ Manage monthly salary report preparation, ensuring accuracy using Excel. β€’ Collaborate with the sales team to ensure timely and accurate delivery of proposals and invoices to customers. β€’ Coordinate with cross-functional teams such as marketing, finance, tech, and operations to ensure smooth sales operations. β€’ Maintain accurate and complete customer records in CRM systems and other databases.

Requirements

β€’ 1+ years of experience in sales, customer service, or a similar role β€’ Excellent phone and email communication skills, with the ability to build strong relationships with customers β€’ Strong organizational skills and a keen attention to detail β€’ Experience with a CRM system is preferred β€’ Solid Excel fundamentals, with the ability to comfortably manage and work with reports β€’ Ability to multitask and prioritize competing demands in a fast-paced environment β€’ Positive attitude, self-starter, and team player β€’ Highly skilled in handling customer calls, answering inquiries, and selling when needed β€’ Experience in sales is asset.

Benefits

β€’ Competitive Salary and Bonuses: We value your dedication and expertise, offering a competitive salary, performance-based bonuses, and a range of company perks and benefits that reflect our commitment to excellence. β€’ Exciting Benefits: Enjoy gym membership reimbursements, mental health benefits, a generous vacation allowance, and free access to all our courses. We believe in continuous learning, both for our customers and our team. β€’ Collaborative Work Environment: Join a team of passionate, like-minded individuals. At ELVTR, collaboration isn't just a buzzword; it's how we grow, innovate, and excel together. β€’ Innovative and Positive Culture: Join a team of passionate individuals who are driven by a common vision. β€’ Growth Opportunities: At ELVTR, we not only believe in nurturing talent but also in providing abundant opportunities for professional development. In fact, 100% of our senior managers have been promoted to executive roles within the company. β€’ A Mission You Can Be Proud of: Be part of a brand that stands for quality, innovation, and inspiring education. Be part of a company that’s changing the face of online education, connecting students with top-tier executives.

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