Claims Solutions Administrative Coordinator

October 9

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Description

• Performs a wide range of administrative support duties for the Claims Solutions unit • Creates documents for Claims Solutions unit including formal correspondence, memos, team member and client communications, and formal reports • Creates and maintains reporting including those with client information and production numbers • Monitors general email accounts and responds to messages as necessary • Manage ordering of supplies and performs inventory management functions • Prepares analysis of trends, including claims, income, processing, and billing trends, and compiles data into quarterly and annual reports • Collaborates with stakeholders to schedule, plan, and coordinate meetings • Completes preparations, develops agendas and handouts to Claims Solutions organization • Coordinates and tracks department projects, including client renewals and new business conversations to ensure deadlines are met and projects stay on track • Maintains department calendar, including scheduling client and department meetings • Participates in activities meetings • Supports leader in performing budget support functions including quarterly analysis and assembling budget information for formal submission annually

Requirements

• Associate degree or equivalent relevant experience • Three years of administrative experience • Basic knowledge of the property and casualty industry preferred • Good proofreading, spelling and grammar skills • Strong computer skills, including knowledge of Microsoft Office Suite, including Word, Excel and PowerPoint • Good math aptitude and basic accounting/bookkeeping skills • Excellent verbal and written communication skills • Strong organizational and multi-tasking skills with the ability to meet deadlines • Strong customer service skills • Ability to maintain a high level of confidentiality • Ability to work strategically and collaboratively across departments

Benefits

• Outstanding benefits with life, medical, dental, vision and prescription drug coverage • Competitive paid time off plan and a full day of volunteer time off annually • Financial incentives, including a 401(k) plan match, pension plan, OneEMC bonus plan and recognition and anniversary awards • Professional development and growth opportunities, including tuition reimbursement • Wellness initiatives to improve team member well-being and reduce health insurance costs • Flexibility to dress for your day and opportunities for alternative work arrangements