Emerson
Emerson is a leading global technology, software, and engineering company providing innovative solutions for customers in industrial and commercial markets.
Technology • Engineering • Empowering Digital Transformation • Internet of Things • Industrial Automation
10,000+ employees
Customer Support Representative
October 18, 2024
Emerson
Emerson is a leading global technology, software, and engineering company providing innovative solutions for customers in industrial and commercial markets.
Technology • Engineering • Empowering Digital Transformation • Internet of Things • Industrial Automation
10,000+ employees
📋 Description
• Take customer calls and answer questions using the Praos Call Flow Guide. • Confirm customer orders and verify inventory levels. • Manage CRM for orders, sales, installations, and service calls. • Provide product support and technical help as necessary.
🎯 Requirements
• High school diploma or GED certificate required. • Reliable internet and phone access needed. • Previous experience in call center or customer support preferred. • Retail or customer-facing experience is beneficial. • Some experience with Excel or spreadsheet software is important. • Strong communication skills are essential.
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