Director of Clinical Operations

November 6

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Empassion Health

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Description

• Empassion improves healthcare costs and experiences for seniors at end of life. • Director of Clinical Operations enhances internal operations and patient access to care. • Lead day-to-day operations of the Care Center, managing clinical and non-clinical team members. • Report to the Vice President of Operations with nearly 20 years of experience. • Work strategically with various teams to optimize workflows and performance. • Opportunity for in-person engagement in NYC and quarterly travel. • Emphasis on communication, creativity, and leadership in a fast-paced environment. • Autonomy, flexibility, and respectful teamwork valued at Empassion.

Requirements

• 7+ years of experience in operations, preferably at a startup or a high growth company. Strong healthcare acumen and clinical experience (NP/PA, RN, LSW or similar) required • Ability to collaborate with leadership and cross-functional teams to manage the operation of our Care Center, improve patient engagement, experience and care coordination and drive the growth of our business • Strong process improvement skills to increase efficiency, reduce costs, and improve the quality of our service • Develop and maintain working relationships with internal stakeholders, members of the leadership team, and external partners • Analytical skills to conduct retrospectives upon completion of performance improvement projects to improve business performance • A track record of managing and executing complex projects as well as a strong attention to detail • You have demonstrated success in driving operational improvements and efficiencies • You have a can-do attitude and a strong sense of personal accountability to deliver results • You are an excellent communicator and respectful of your colleagues, and you thrive in a fast-paced team environment • You have experience working in ambiguous, often changing and high growth environments

Benefits

• Compensation DOE. Range reflects base compensation.