Accounts Receivable Specialist

November 4

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EMS Management & Consultants, Inc.

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EMS Billing • Revenue Cycle Management • EMS Consulting • RCM • EMS Advocacy

501 - 1000

Description

• The AR Specialist is responsible for reconciling all payments received to payments posted. • This includes establishing website access to obtain payment remittances. • Client specific reporting will be generated monthly and on an as needed basis. • A high level of payment research is required of the AR Specialist daily. • Establish web site for yourself and other access to obtain payment remittances. • Provide client specific instructions on payment posting requirements to the Payment Posting Teams. • Reconcile payments received to payments posted providing detailed explanations for any payments which are unable to be posted. • Identify the root cause of any missing remittance and establishing best practices to prevent future misses. • Quality audit payment posting and provide feedback when required. • Respond to customer email and phone inquiries in a prompt and professional manner. • Create and send client specific reports via a secured FTP, internal automation and email transmission. • Continuous inner and external team collaboration and support to ensure client specific deadlines and accuracy requirements are achieved or exceeded. • Coordinate training needs with direct manager to ensure optimal productivity. • Maintain continuous focus on improving processes within the parameters of existing practices and procedures with an attitude of continuous improvement. • Mandatory attendance (excluding unforeseen emergencies) the first 4 business days of the month. • Process or opt out of credit card payments. • Create job aids for undocumented processes and update current job aids as needed. • Conduct all job tasks, duties, and interactions with professionalism, respect, a positive attitude, and in accordance with company compliance policies and applicable government regulations. • Assist with special projects or other necessary tasks as assigned by leadership. • Maintain and foster business relationships. • Follow all HIPAA and PCI compliance guidelines at all times.

Requirements

• High School Diploma • 1-2 Yrs. of business office experience dealing in payment transactions, reconciliation or payment posting • Demonstrated proficiency in Microsoft Excel, including the ability to create accurate, working spreadsheets • Strong sense of confidentiality and professionalism with information related to company and/or client operations • Highly motivated, proactive and organized with ability to manage time, prioritize work, and manage projects effectively • Strong verbal, written, and interpersonal communication skills • Must be able to work well under pressure and manage multiple demands at one time • Ability to function well within a cross-functional team setting and independently • Strong attention to detail and organization • Willing and able to adapt to changes in the work environment, procedures, priorities and job duties • Prior experience in medical billing and payment research • Prior experience in payment handling and reconciliation • Knowledge of insurance payers and clearinghouses