Director, Client Engagement

February 28

🎸 Tennessee – Remote

Although this job is listed in Tennessee, this company may be open to hiring remote in other states.

⏰ Full Time

🔴 Lead

👔 Director

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EnableComp

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EnableComp is a company that specializes in revenue cycle management (RCM) for healthcare providers and health systems across the United States. They focus on processing complex claims related to Veterans Administration, Workers' Compensation, Motor Vehicle Accidents, and Out-of-State Medicaid, as well as denial management for all payer classes. By leveraging intelligent automation and their proprietary E360 RCM™ platform, EnableComp helps healthcare providers increase revenue, control costs, and streamline billing processes. With expertise in handling complex claims, the company ensures accurate and timely reimbursement, providing significant uplift to collections and improving the financial performance of its clients.

Workers'​ Compensation Collections • Complex Claims • Motor Vehicle Accident Claims • Veterans Administration Claims • Revenue Cycle Management

501 - 1000 employees

⚕️ Healthcare Insurance

☁️ SaaS

💸 Finance

💰 Venture Round on 2022-07

📋 Description

• EnableComp provides Specialty Revenue Cycle Management solutions for healthcare organizations, leveraging over 24 years of industry-leading expertise and its unified E360 RCM™ intelligent automation platform to improve financial sustainability for hospitals, health systems, and ambulatory surgery centers (ASCs) nationwide. • Powered by proprietary algorithms, iterative intelligence from 10M+ processed claims, and expert human-in-the-loop integration, EnableComp provides solutions across the revenue lifecycle for Veterans Administration, Workers’ Compensation, Motor Vehicle Accidents, and Out-of-State Medicaid claims as well as denials for all payer classes. • By partnering with clients to supercharge the reimbursement process, EnableComp removes the burden of payment from patients and provider organizations while enabling accelerated cash, higher and more accurate yield, clean AR management, reduced denials, and data-rich performance management. • EnableComp is a multi-year recipient the Top Workplaces award and was recognized as Black Book's #1 Specialty Revenue Cycle Management Solution provider in 2024 and is among the top one percent of companies to make the Inc. 5000 list of the fastest-growing private companies in the United States for the last eleven years. • The Director, Client Engagement is responsible for cultivating positive, long-term relationships across the EnableComp client base in partnership with our outside sales executives. • The Director, Client Engagement is responsible for interacting with customers on an executive level; and acting as an extension of the client; understanding and communicating agreed upon expectations to internal departments and increasing the market share of business by providing service that meets and exceeds customer expectations. • Through ongoing communication, the Director, Client Engagement delivers the highest level of client service and ensures product and service success at each client site.

🎯 Requirements

• Bachelor’s Degree in Business, Sales/Marketing or other related field of study is required. • Must have 7-10 years demonstrated experience in account management in the healthcare technology industry, namely engaging hospital revenue cycle management. • Minimum of 3-5 years of experience in cross-selling or white-space selling, with a proven track record of identifying and capitalizing on untapped opportunities within existing client accounts. • Equivalent combination of education and experience will be considered. • Experience with claims billing and IT/EDI systems preferred. • Experience with CRM software (e.g. Salesforce.com) • To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions. • Must have strong computer proficiency and understand how to use basic office applications, including MS Office (Word, Excel, and Outlook). • Regular and predictable attendance.