Endeavor Streaming
Endeavor Streaming is a leading global streaming partner, committed to building and scaling dynamic direct-to-consumer businesses and driving value for rights holders, brands and content creators for over two decades. Our cloud-agnostic platform, Vesper, delivers tens of thousands of live events every year to millions of global viewers.
OTT • Live Streaming • Interactive Experiences • Content Management • Customer Support
501 - 1000 employees
Customer Service Representative
March 4
Endeavor Streaming
Endeavor Streaming is a leading global streaming partner, committed to building and scaling dynamic direct-to-consumer businesses and driving value for rights holders, brands and content creators for over two decades. Our cloud-agnostic platform, Vesper, delivers tens of thousands of live events every year to millions of global viewers.
OTT • Live Streaming • Interactive Experiences • Content Management • Customer Support
501 - 1000 employees
📋 Description
•Working at Endeavor Streaming is fast-paced, fun and challenging, defined by an intense focus on innovation. •We work harder and smarter than anyone else because we are passionate and believe in the products and services we offer. •Customer service agents who will provide online support for up to 100+ contacts per day. •Handle billing, intermediate troubleshooting and interacting with sports fans. •Our customers use a variety of devices such as computers, mobile devices, game systems, or other OTT devices to connect with our streaming service.
🎯 Requirements
•High School Diploma or GED. •General knowledge of computer browsers, mobile devices and/or other devices. •Available for Full-Time work as soon as possible. •Able to work remotely from home. •Able to work/train for up to 2 months (Monday through Friday, 9 am to 6 pm). •Able to work overnight, weekends and holidays as assigned after training is completed. •Access to high-speed Internet service (minimum 25Mbps) in a private setting conducive to performing work duties, should circumstances require remote work. •Must have personal laptop or desktop computer during training and ninety-day (90) probationary period. •Accommodations in a private setting conducive to performing work duties, should circumstances require remote work, where you can focus on work without interruption while on shift. •Able to keep pace with the number of email tickets or live chats that come in. •Good reading comprehension. •Proficient grammar and spelling skills. •Previous customer service experience a plus. •Previous call center experience a plus. •A passion for sports a plus. •Fluent in Spanish or any other language is a plus.
🏖️ Benefits
•Integration opportunities with a broad range of businesses. •Social impact programs. •Culture-building initiatives.
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