Project Manager

December 7, 2024

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Eriksen Translations

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Eriksen Translations is a prominent language service provider recognized among the world’s top 100 by CSA Research. Featured in the 2024 Inc. 5000 list of fastest-growing companies, Eriksen Translations offers a wide range of services including translation, accessibility services, interpreting, language quality assurance, and localization for e-learning and multimedia. The company works with a diverse array of industries such as education, financial services, healthcare, legal, public sector, and non-profit organizations. With a focus on empowering communication across more than 100 languages, Eriksen Translations serves to enhance global understanding and engagement. Headquartered in Brooklyn, New York, Eriksen is certified as a woman-owned business enterprise (WBE).

translation • interpreting • multilingual typesetting • transcription • transcreation

11 - 50 employees

Founded 1986

📚 Education

🤝 Non-profit

🏢 Enterprise

📋 Description

• Eriksen Translations seeks a project manager to join our growing team. • This is a fully remote position and will bolster our work for clients in a variety of industries. • The selected candidate will be responsible for the planning and execution of translation projects including the management of quality, cost, and schedules to ensure customer satisfaction. • You must be a team player and have a strict eye for detail. • With a passion for language and communication, you embrace cultural and multilingual diversity in the workplace and in the world. • Plan, schedule and manage multiple projects from inception to delivery, ensuring optimal workflow and on-time results. • Work closely with account managers and participate in kick-off meetings and provide progress reports. • Assemble and supervise project teams, including linguists, typesetters, technical support, and QA specialists. • Cultivate strong relationships with vendors. • Manage costs and issue purchase orders. • Create and maintain linguistic assets: TMs, glossaries, and style guides. • Follow all established quality assurance procedures. • Communicate professionally with clients on production-related issues when necessary. • Manage client review process. • Support sales during new client acquisition and onboarding.

🎯 Requirements

• Three or more years of experience in translation/localization project management. • Experience with multi-media formats is a plus. • College degree in translation, communication, business, technology, or related field. • Excellent English oral and written interpersonal and communication skills. • Knowledge of one or more languages, in addition to English, preferred. • Strong computer skills and experience with CMSs (Plunet, XTRF) and industry-standard CAT tools (memoQ, SDLTrados). • Experience in multilingual typesetting processes. • Flexible, goal-oriented team player who is also able to work with minimal supervision. • Strong organizational and time management skills, attention to detail, and ability to multitask and prioritize. • Strong troubleshooting, problem-solving, and decision-making skills. • Customer service focused with the ability to proactively offer new solutions in anticipation of clients’ changing needs. • Able to work productively from home.

🏖️ Benefits

• Enjoy a team-oriented atmosphere. • Work in a multilingual and multicultural environment. • Competitive salary and excellent benefits.