Euna Solutions
Government Budgeting • Government Procurement • Government Payments • Government Grant Management • Government Transparency
Customer Success Manager - Procurement
4 days ago
Euna Solutions
Government Budgeting • Government Procurement • Government Payments • Government Grant Management • Government Transparency
Description
• Responsible for ensuring B2B SaaS customers achieve desired outcomes • Develop and implement strategies for customer success • Build strong relationships with key stakeholders • Collaborate with cross-functional teams to ensure exceptional service • Analyze customer data to identify upsell opportunities • Monitor customer health and facilitate churn mitigation
Requirements
• Bachelor's degree in business, communications, computer science, or related field • 1+ year(s) of experience in customer success or related field • Proven track record of successful customer experience strategies • Project management experience • Proficient in Salesforce, Microsoft Office, and relevant software
Benefits
• Competitive wages and salaries • Extra wellness days off in summer • Community Engagement Committee for giving back • Flexible time and remote work options • Ask for health and dental benefits • Culture committee organizes fun events
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