Enterprise Sales Development Representative

March 13

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EverCommerce

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EverCommerce is the leading service commerce platform, providing vertically-tailored, integrated SaaS solutions to over 500,000 global service-based businesses. Established in 2016, EverCommerce offers software solutions that help businesses market their services, streamline day-to-day operations, and enhance customer engagement. The company specializes in powering the service economy with digital transformation across multiple industries, including Home & Field Services, Health Services, and Fitness & Wellness. EverCommerce's technology aims to accelerate growth, improve operations, and increase retention for small and medium-sized businesses, transforming the way they interact with customers through modern digital and mobile applications.

SaaS • Software • Services • SMB

1001 - 5000 employees

Founded 2016

☁️ SaaS

🤝 B2B

🛍️ eCommerce

💰 Private Equity Round on 2019-07

📋 Description

• As an Enterprise Sales Development Representative, you will be responsible for caring for and supporting our VIP customers and prospects across our CES brands, acting as the right-hand person for the Enterprise Account Executives and ensuring all expectations and performance metrics are being achieved. • Relationships will be created and maintained via email communications, inbound/outbound telephone calls, and ongoing business meetings. • Manage lead data in Salesforce (SFDC), associating companies with parent companies and cleaning data. • Proactive outreach via phone and email to your portfolio of prospects to source demos and contribute to team success. • Provide support in structuring presentation materials and reports for executive meetings that will help ensure expectations are met and results delivered. • Identify opportunities to increase revenue with existing customer base. • Contribute to the improvement of our Enterprise Sales workflows and efficiencies. • Collaborate with sales, marketing, and other functions ensuring cohesive communications to our top customers and that deadlines are being met. • Travel to partnership events and on-sight kickoffs as necessary.

🎯 Requirements

• 1 or more years of relevant sales, lead generation or customer success experience working with enterprise-level customers, ideally in tech or SaaS • Commitment to providing “wow” customer experiences, building on (and improving upon) our very high recommendation rate • Superb telephone etiquette and eloquent prose skills • Project management experience is preferred • Experience with HubSpot and/or Asana is preferred • Proficiency with Office 365 and Salesforce is required • Web-savvy, comfortable with social media tools and all things web-related • Outstanding organizational skills, with strong follow-through on tasks and keenly responsive to customer inquiries • High energy, positive attitude • A serious interest in learning, and sharing those learnings with others for the betterment of the organization

🏖️ Benefits

• Flexibility to work where/how you want within your country of employment – in-office, remote, or hybrid • Robust health and wellness benefits, including an annual wellness stipend • 401k with up to a 4% match and immediate vesting • Flexible and generous (FTO) time-off • Employee Stock Purchase Program