Serialization Technical Consultant

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Excellis Health Solutions - An NNIT Group Company

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1001 - 5000 employees

Description

• Execute technical deliverables for customer and partner integrations in various software packages. • Configure customer environments using EHS best practices. • Design and document business processes to identify appropriate software configuration, integration points and event triggers. • Write technical design documents where required. • Review, create, edit and test customer interfaces in various formats (CSV, XML, IDOC, EDI etc.). • Support user testing activities such as troubleshooting, reading error messages and ensuring the expected results are delivered. • Log bugs and product enhancements into the various software tracking systems. • Provide subject matter expertise on how global government regulations impact EPCIS software configurations. • Highly self-motivated; able to work in a fast-paced environment. • Ability to work collaboratively as part of a team, yet also work independently on complex problems. • A demonstrated understanding of when and how to be flexible, and when and how to be firm. • Excellent verbal and written communication skills, with extremely high standards for documentation.

Requirements

• 3-5 years’ experience working with TraceLink Serialization Solution. • 1 – 3 years of experience in customer-facing roles, preferably within technology organizations. • Ability to read, parse and manipulate various technical formats such as XML, EDI and CSV. • Working knowledge of B2B technologies such as AS2, SFTP and Web Services. • Working knowledge of MS Office products. O365 • Ability to multitask on multiple projects acting as a Serialization Subject Matter Expert for supply chain and EPCIS related discussions. • Knowledge of the Pharmaceutical Supply Chain (Brand Owners, CMOs, 3PLs) • Partner On boarding experience preferred – Ability to act as a liaison between Customer and Trading Partner in connecting Serialization Solutions. • Data Triage and Exception Handling knowledge of Serialization Events between services is recommended. • Ability to Host and Lead meetings to ensure project deliverables are being met. • Provide deliverable status updates to the Implementation Project Manager in a timely, consistent and professional manner. • Contribute to Professional Services best practices.

Benefits

• Comprehensive benefits package offered.