3 days ago
• Work closely with teammates to ensure clients’ workforce management investment is optimized. • Understand clients’ current state and deliver solutions on time and within budget. • Provide ongoing consultative and technical support throughout projects. • Document business requirements, design specifications, and test scripts. • Manage multiple client projects and respond efficiently to client tickets. • Analyze data to find patterns and provide best practice solutions. • Leads integrations, implementations, and modifications of time and attendance initiatives. • Engage in pre-sales processes and facilitate working sessions for client teams. • Attend to administrative expense tracking and time keeping duties for billing.
• Implementation experience and/or certification with Kronos Workforce Ready, SaaSHR (Resellers) or TLM • Experience in Human Resources or Payroll systems configuration, development, and support • Has basic knowledge of facilitation techniques and tools, including defining strategic objectives • Ability to work on complex, fast-paced projects in a collaborative team setting • Ability to interact professionally with a diverse group of executives, managers, and subject matter experts • Excellent written and verbal communication skills • Excellent work ethic, displaying dependability and commitment to both WFI’s and the client’s success • Ability to analyze complex data or facts, find patterns, and organize and summarize findings • Ability to maintain a spirit of learning with a positive attitude of receiving feedback and ongoing training • Has a high aptitude to learn and be trained; is open to receiving feedback from others and seeks out learning and growth opportunities • Ability to travel approximately 30% to client sites
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