Extenteam is a company that provides property management staffing solutions, particularly for vacation rental property managers and long-term rental property managers. They offer a 'Staffing-as-a-Service' model, supplying remote workforce services for roles such as guest services, reservations support, accounting and bookkeeping, marketing, and back-office coordination. Extenteam integrates skilled talent into clients’ teams to enhance operations, streamline processes, and ramp up revenue. With a focus on continuous improvement and training, they ensure high standards in the vacation rental industry. Their services aim to reduce downtime and improve productivity by providing top global talent and handling all recruitment, payroll, and performance monitoring responsibilities.
Staffing Solutions • Vacation Rental Property Management • Short-Term Rental Property Management • Property Management Industry • Hospitality Industry
July 30, 2024
Extenteam is a company that provides property management staffing solutions, particularly for vacation rental property managers and long-term rental property managers. They offer a 'Staffing-as-a-Service' model, supplying remote workforce services for roles such as guest services, reservations support, accounting and bookkeeping, marketing, and back-office coordination. Extenteam integrates skilled talent into clients’ teams to enhance operations, streamline processes, and ramp up revenue. With a focus on continuous improvement and training, they ensure high standards in the vacation rental industry. Their services aim to reduce downtime and improve productivity by providing top global talent and handling all recruitment, payroll, and performance monitoring responsibilities.
Staffing Solutions • Vacation Rental Property Management • Short-Term Rental Property Management • Property Management Industry • Hospitality Industry
• Build relationships with the potential guest to create bookings. • Having a sense of urgency with all communication correspondence through phone, email, and text messaging • Working with the supervisor on driving revenue sales via listening to call recordings, reviewing department KPIs and outbound calling initiatives.
• Comfortable with challenging guest conversations. • Excellent interpersonal and customer service skills • Strong with organization and attention to detail. • Knowledge of vacation rental areas. • Ability to ebb and flow with seasonal demands. • Proficient with Microsoft Office Suite or related software. • Ability to adapt to software changes and implementations. • Ability and availability to be on call and work after hours and weekends as scheduled/needed.
• Competitive Salary • Holiday Reward equivalent to 13th-month pay • HMO • Life Event Bonuses • Preventive Mental Health Benefit
Apply NowMarch 30, 2024
March 30, 2024
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