Product Manager - Solution Architect

2 days ago

🇺🇸 United States – Remote

🏄 California – Remote

Although this job is listed in California, this company may be open to hiring remote in other states.

💵 $125k - $140k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

💻 Solutions Engineer

🦅 H1B Visa Sponsor

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Extreme Networks

WebsiteLinkedInAll Job Openings

Switching • Wireless • Security • Cloud Management • Network Management

1001 - 5000 employees

Founded 1996

📡 Telecommunications

🏢 Enterprise

🔐 Security

Description

• Extreme Networks is a global leader in cloud-driven networking solutions. • We seek an innovative network troubleshooting expert for our Solution Architect team. • Join us to shape AI-based network troubleshooting solutions, enhancing customer experiences and outcomes. • Collaborate with product management & field teams to leverage new capabilities and share knowledge.

Requirements

• Over 3 years of experience with Network Diagnosis and Troubleshooting, either in a Sales Engineer, Solution Architect, Technical Marketing Engineer, or Support Technician capacity. • Robust experience troubleshooting 802.11 based wireless networking, Edge Ethernet Switching, Network Security, VLANs, RADIUS servers/NAC, DHCP, DNS, and other cloud networking technologies on live customer networks. • Familiarity with AI/ML concepts and Large Language Models (LLMs) is considered a plus. • A strong understanding of user experience to engage in discussions regarding trade-offs. • A strong analytical skillset to influence product strategy and product roadmaps. • Experience engaging with enterprise sales teams, channel partners and customers. • Demonstrated ability to work autonomously in a remote role with distributed teams. • Experience includes cross collaboration across teams to deliver products and services. • Excellent written and spoken communication skills, ability to communicate to an executive audience. • Experience with Python and API scripting is considered a plus. • Geography – Primary: San Francisco Bay Area/San Jose