Feedonomics
Feedonomics is a premier product feed management platform that helps brands and retailers optimize their product data for eCommerce channels. The company offers a comprehensive solution that includes data ingestion, standardization, optimization, and syndication to enhance product visibility and drive sales across various marketplaces. With a dedicated support team available 24/7, Feedonomics ensures that its clients can manage and synchronize their product feeds efficiently to achieve greater ad performance and improve sales outcomes.
Feed Optimization • Omnichannel advertising • Google Shopping • Amazon • Bing Shopping
Account Manager
February 16
Feedonomics
Feedonomics is a premier product feed management platform that helps brands and retailers optimize their product data for eCommerce channels. The company offers a comprehensive solution that includes data ingestion, standardization, optimization, and syndication to enhance product visibility and drive sales across various marketplaces. With a dedicated support team available 24/7, Feedonomics ensures that its clients can manage and synchronize their product feeds efficiently to achieve greater ad performance and improve sales outcomes.
Feed Optimization • Omnichannel advertising • Google Shopping • Amazon • Bing Shopping
📋 Description
• Seeking a highly motivated and experienced Account Manager to develop and manage strategic relationships with key clients. • Oversee Feedonomics and BigCommerce (B2C and B2B) clients, managing existing accounts within your segment to drive expansion and renewals. • Develop and execute plans to identify, qualify, and build a pipeline of upsell and cross-sell opportunities for BigCommerce Inc. products. • Serve as the primary contact for client inquiries, project updates, and escalations, ensuring proactive communication and high responsiveness. • Develop tailored proposals and presentations aligned with customer objectives and business needs. • Collaborate with internal teams and external agency partners to ensure high customer satisfaction.
🎯 Requirements
• 5+ years managing complex B2B/B2C SaaS accounts with a proven track record of retention and expansion in subscription models. • Expertise in SaaS metrics, customer lifecycle management, and global account coordination. • Exceptional communication and interpersonal skills to build trust and foster long-term relationships. • Strong data-driven mindset; proficient with tools like Salesforce and Gainsight to analyze metrics and demonstrate ROI. • Proven negotiation skills, with the ability to align customer goals with company objectives.
🏖️ Benefits
• Remote work set-up • Competitive pay • Unlimited PTO for salaried positions and up to three weeks for hourly employees • Medical, dental, vision (VSP) insurance, HSA, FSA, life insurance, and more • 401K retirement plans with company match • Family benefits, such as parental leave, transition benefit for new parents, newborn sick leave, adoption assistance, pet insurance and more • Internal Feedonomics skill certifications • Virtual and in-person team events • FeedoFUNds, a dedicated budget to foster and build relationships across the company for team events • Employee Resource Groups (ERG) • Referral bonus program
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