Account Manager

February 15

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TCP Software

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TCP Software is a provider of automated time tracking and employee scheduling solutions designed to enhance accuracy and streamline operations for businesses across various sectors. Their products such as TimeClock Plus and Humanity focus on improving workforce management by reducing administrative burdens, ensuring compliance, and fostering a better employee experience. Serving over 18,000 customers, TCP Software offers specialized solutions tailored to distinct industries including education, government, healthcare, and retail.

Time & Attendance Software • Time & Attendance Hardware • Workforce Management • Leave Management • Substitute Management

501 - 1000 employees

Founded 1988

🤝 B2B

☁️ SaaS

📚 Education

💰 Private Equity Round on 2019-09

📋 Description

• The Account Manager will be primarily responsible for generating new expansion sales into existing customers through cross-selling, up-selling and growing pipeline. • Ensure that customers derive maximum value from their investment in TCP products, identify new opportunities, and collaborate with appropriate business units to ensure growth. • Achieve and exceed assigned sales revenue quota. • Conduct needs assessments at various levels and within multiple customer groups (technical, a line of business, executive, etc). • Communicate effectively how to close the gap between a customer’s current process and their desired state. • Maintain an organized database of accounts, opportunities, and associated activities. • Accurately manage, track, and precisely forecast revenue opportunities. • Communicate a compelling and concise value proposition for expanding customers. • Be responsible for territory planning and management. • Complete a minimum of 40 dials a day with 1.5 hours of talk time. • Travel up to 20%.

🎯 Requirements

• Bachelor’s Degree preferred. • Up to 3 years of Account Management or Sales experience; SaaS sales are preferred, but not required. • Proven success in building pipeline 3x the size of quota • Ability to create and assess sales opportunities via a consultative approach. • Proactive, takes the initiative, detail-oriented, coachable, and a good listener. • Ability to prioritize and perform effectively under pressure. • Strong knowledge of business processes, mobile business applications, and automation • Highly motivated, results-oriented, and high-integrity professional • Exceptional telephone and interpersonal communication skills • The desire to be both a mentor and student contributing to the collective success of their team. • Ability to work well under pressure, manage competing priorities, and meet deadlines. • An outgoing, high-energy personality who enjoys new “adventures” and helping others to solve problems. • A "how can I help?" attitude - Willingness to think outside of the box to help your customers. • Proficiency using CRM automation tools such as Salesforce is a plus • Experience using Outreach, Salesforce, BoostUp, and Zoom Info is preferred, but not required.

🏖️ Benefits

• Competitive salary based on experience plus uncapped commissions • 20 days PTO and 13 days of companywide holidays • 8 hours to volunteer and impact your community • Comprehensive benefits (Health/Dental/Vision/401K) • The work/life set up you need to be successful.