Senior Sales Engineer

April 3

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Feedonomics

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Feedonomics is a premier product feed management platform that helps brands and retailers optimize their product data for eCommerce channels. The company offers a comprehensive solution that includes data ingestion, standardization, optimization, and syndication to enhance product visibility and drive sales across various marketplaces. With a dedicated support team available 24/7, Feedonomics ensures that its clients can manage and synchronize their product feeds efficiently to achieve greater ad performance and improve sales outcomes.

Feed Optimization • Omnichannel advertising • Google Shopping • Amazon • Bing Shopping

201 - 500 employees

Founded 2014

🛍️ eCommerce

☁️ SaaS

🤝 B2B

📋 Description

• Assist the Sales Organization with technical questions presenting our platform and establishing confidence in Feedonomics technology. • Identify and understand a prospect or client’s technical business requirements and whether those can be solved by Feedonomics. • Have an active role in scoping escalations. • Escalation for on RFPI/RFI, Vendor Assessment, Security Questionnaires, and all applicable documents. • Participate in all stages of the midmarket, strategic sales, and enterprise business development lifecycle, including: • Provide technical input on discovery calls • Give in-depth demonstrations of the Feedonomics platform • Prepare and showcase custom demos and data setups • Responsible for managing customer escalations • Project manage and present custom demonstrations • Review technical details with final decision-makers at the end of the sales cycle • Collaborate cross-functionally to ensure that newly released features are understood and continue to strengthen our value proposition • Document all customer questions to ensure immediate follow-up on all outstanding issues • Creating internal and external technical documentation surrounding the Sales Engineering process and communicating technical requirements to operation teams • Put together training on new features and products we support for the Sales Engineer team (and potentially the Sales team) • Travel as needed to conferences or client meetings • Understand competitive positioning and be effective in differentiating Feedonomics • Participate in all team activities (weekly all sales meetings, sales cafe, sales dojo, sales engineering meeting, sales summits, etc)

🎯 Requirements

• 5+ years of experience in a client-facing technical role (Sales engineering, technical account management etc) • Experience working in an e-commerce and technical environment supporting high volume, transactional applications, and data transformation/exchange • Proficient in adapting to new software tools and environments • Understanding of advertising channels, marketplaces, and web stores such as Amazon, eBay, Magento, Shopify, etc. • Technical working knowledge of API integrations • Master Communicator - You possess strong verbal, presentation, written, listening, and organizational skills • Problem Solver - You’re adept at using critical thinking to assess and solution for prospects with low to moderate levels of sophistication and complexity • Effective Prioritizer - You effectively manage your workload and prioritize activities • Driven - You are energetic, self-starting, and have a sense of urgency and passion for winning • Thoughtful - You anticipate where potential issues are and plan your approach accordingly • Collaborative - You collaborate readily and easily and are able to motivate multiple groups toward accomplishing a task • Solution-Oriented - Ability to identify and creatively solve complex problems, including matters related to systems and sales processes. • Analytical - High degree of business acumen

🏖️ Benefits

• Remote work set-up • Competitive pay • Unlimited PTO for salaried positions and up to three weeks for hourly employees • Medical, dental, vision (VSP) insurance, HSA, FSA, life insurance, and more • 401K retirement plans with company match • Family benefits, such as parental leave, transition benefit for new parents, newborn sick leave, adoption assistance, pet insurance and more • Internal Feedonomics skill certifications • Virtual and in-person team events • FeedoFUNds, a dedicated budget to foster and build relationships across the company for team events • Employee Resource Groups (ERG) • Referral bonus program