IT Support Specialist

2 days ago

Apply Now

Receive Emails with Similar Jobs

Felix

WebsiteLinkedInAll Job Openings

Leadership Development • Strategic & Organizational Consulting • Organizational Culture • Assessment & Measurement • Career Transition & Outplacement

51 - 200 employees

👥 HR Tech

🏢 Enterprise

Description

• Join a fully remote team as an IT Support Specialist. • Maintain operations across organizations using Mac and Windows systems. • Manage user onboarding, offboarding, troubleshoot technical issues. • Ensure system security and compliance. • Provide user support and maintain documentation.

Requirements

• 2+ years of experience in IT support, preferably in a remote or distributed work environment • Proficiency in managing MacOS and Windows environments • Experience with Google Workspace as an Identity Provider (IDP) • Familiarity with Rippling or other MDM solutions • Knowledge of antivirus solutions, monitoring alerts, and maintaining device compliance • Strong communication skills • Ability to troubleshoot and resolve technical issues across various platforms and devices • Capable of managing multiple tasks, prioritizing effectively, and documenting processes thoroughly • Additional Certifications (preferred but not required): CompTIA A+, Google IT Support Professional Certificate, or related IT support certifications

Benefits

• Competitive salary • Initial stock options grant • Annual performance bonus • Health, dental, and vision plans • Fully remote work environment • Continuous learning opportunities • Unlimited PTO • Paid parental leave • Empowering opportunities for growth in a dynamic entrepreneurial environment